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Reviews from Guests

4.0/5

tripadvisor

1,265

Reviews

from real guests

Nikki50London

5

/

5

Hilton Vancouver Airport – Review We stayed at the Hilton Vancouver Airport for our last night in Vancouver after returning from a fishing trip, before flying back to England. Because our floatplane only allowed 20LB of luggage, we needed somewhere to store our bags before heading to the fishing lodge, and also a deep freezer for our fish afterwards. We contacted the hotel in advance, and they responded quickly and helpfully — Upneet Anand was especially excellent. When we arrived to drop off our luggage, everything had already been noted and the process was smooth. When we returned, our four boxes of fish were stored safely without any issues. The hotel itself looks updated and very well maintained. The facilities feel modern, with a large shower head and screen, fluffy towels, crisp sheets, and a super‑comfortable bed. The room is nicely fitted and genuinely comfortable. Check‑out was also smooth and efficient. We had stayed at Hyatt Vancouver Downtown Alberni earlier in the trip, and the difference in quality and upkeep between the two hotels was a total surprise. The Hilton’s facilities, comfort, and service were noticeably better — something we did not expect given the price difference and the hotel grades. Overall, Hilton Vancouver Airport exceeded our expectations in every way. It turned out to be one of the best airport hotels we’ve stayed in. Highly recommended.

jfpetesn

5

/

5

Off an Alaskan cruise, 3 days in Vancouver. Arrived way prior to check in and they had our room available. Very Nice. Room was spacious and beautiful. Staff were helpful and courteous. Food was excellent.

christophez994

3

/

5

The location of the hotel is obviously close to the hotel. There is also a hotel shuttle that we didn't use but is worth checking out. The atmosphere was good. The lobby felt luxurious and spacious. The room was small and not spacious. I was also a bit disappointed in the bathroom, because there is only place for one person (two if one is using the shower). The beds however were all comfortable. I'm unsure of the value. The hotel and room was also clean with almost no small stains in the room. The noise level was mostly low, although the insulation of the walls is not very good. It's easy to hear other guests talk in the hallways from your room. My biggest disappointment was the service. Almost all staff members were kind and polite, except during our check-in. I was absolutely baffled when we checked in at 12:00AM, and the receptionist was half asleep and didn't even greet us. She seemed so unfocused, didn't crack a smile, and mumbled her way through the process. We had to ask about the parking and breakfast ourselves. In the middle of our conversation she just picked up the phone and spent 5 minutes talking to another guest. She didn't even apologize or wish us a good night. Unfortunately, we couldn't enjoy the buffet breakfast because we were to late (30mins) because the receptionist from the other day didn't tell us what the opening hours were. Fortunately, the staff there made an exception and let us eat a-la-carte. The food was good, although it took a while to be served. Overall, I'd say the room is small for a family. I sincerely hope the receptionist that checked us in does not represent the many other staff members at this establishment.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Hot Tub

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

French Spoken

Cash withdrawal

English Spoken

Restaurant

A la carte breakfast

Hot water linen and laundry washing

Bulgarian Spoken

Catalan Spoken

Lao Spoken

Daily Housekeeping

Spanish Spoken

Daily disinfection in all rooms

Swimming pool [outdoor]

Finnish Spoken

Romanian Spoken

Security [24-hour]

Portuguese Spoken

Staff trained in safety protocol

Air conditioning in public area

Heating in public area

Hindi Spoken

Non-smoking Rooms

Alternative meal arrangement

Hair/Beauty Salon

Soundproof Rooms

Laundry

Elevator

Sterilizing equipment

Norwegian Spoken

Service animals are welcome

Room sanitization opt-out available

Anti-viral cleaning products

Swimming pool

Convenience Store (on site)

Free face masks

Ironing Service

Hungarian Spoken

Casino

Shared stationery removed

Guest rooms seal after sanitization

Dutch Spoken

Slovak Spoken

Hebrew Spoken

Filipino Spoken

Wi-Fi in public areas

Entertainment Staff

Doctor/nurse on call

Safe dining setup

Wired Internet

Dry Cleaning

Room service [24-hour]

Cashless payment service

Currency Exchange

Hand sanitizer

Latvian Spoken

Icelandic Spoken

24-Hour Front Desk

Shoeshine

Golf Course (within 2 miles)

First aid kit

Sanitized kitchen and tableware items

Russian Spoken

Rooms sanitized between stays

Facilities for Disabled Guests

Breakfast in the Room

Protective screens in common areas

Korean Spoken

Car park [charges apply]

Outdoor venue for special events

Babysitting/Child Services

Chapel/Shrine

Physical distancing of at least 1 meter

On-site event hosting

Face coverings on staff

Contactless check-in/out

Daily disinfection in common areas

Hypoallergenic room available

Smoke-free property

Special Diet Meals (upon request)

VIP Room Facilities

10 Available Room Types

1 KING BED 1 BEDROOM SUITE
1 KING BED 1 BEDROOM SUITE
1 KING BED 1 BEDROOM SUITE
1 KING BED 1 BEDROOM SUITE
1 KING BED 1 BEDROOM SUITE
1 KING BED 1 BEDROOM SUITE
1 KING BED 1 BEDROOM SUITE
1 KING BED 1 BEDROOM SUITE
1 KING BED 1 BEDROOM SUITE
1 KING BED 1 BEDROOM SUITE
1 KING BED 1 BEDROOM SUITE
1 KING BED 1 BEDROOM SUITE
1 KING BED 1 BEDROOM SUITE
1 KING BED 1 BEDROOM SUITE
1 KING BED 1 BEDROOM SUITE

1 KING BED 1 BEDROOM SUITE

Air Conditioning

Air Conditioning

Radio

Radio

Balcony/Terrace

Balcony/Terrace

Cable Channels

Cable Channels

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Ironing Facilities

Ironing Facilities

Microwave

Microwave

Separate shower/bathtub

Separate shower/bathtub

Shower

Shower

Sofa

Sofa

TV

TV

Video

Video

2 DOUBLE BEDS JUNIOR SUITE
2 DOUBLE BEDS JUNIOR SUITE
2 DOUBLE BEDS JUNIOR SUITE
2 DOUBLE BEDS JUNIOR SUITE
2 DOUBLE BEDS JUNIOR SUITE
2 DOUBLE BEDS JUNIOR SUITE
2 DOUBLE BEDS JUNIOR SUITE
2 DOUBLE BEDS JUNIOR SUITE
2 DOUBLE BEDS JUNIOR SUITE
2 DOUBLE BEDS JUNIOR SUITE
2 DOUBLE BEDS JUNIOR SUITE
2 DOUBLE BEDS JUNIOR SUITE
2 DOUBLE BEDS JUNIOR SUITE
2 DOUBLE BEDS JUNIOR SUITE
2 DOUBLE BEDS JUNIOR SUITE

2 DOUBLE BEDS JUNIOR SUITE

Air Conditioning

Air Conditioning

Radio

Radio

Balcony/Terrace

Balcony/Terrace

Cable Channels

Cable Channels

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Ironing Facilities

Ironing Facilities

Separate shower/bathtub

Separate shower/bathtub

Shower

Shower

Sofa

Sofa

TV

TV

Video

Video

2 KING BEDS 2 BEDROOM SUITE WITH PARLOR
2 KING BEDS 2 BEDROOM SUITE WITH PARLOR
2 KING BEDS 2 BEDROOM SUITE WITH PARLOR
2 KING BEDS 2 BEDROOM SUITE WITH PARLOR
2 KING BEDS 2 BEDROOM SUITE WITH PARLOR
2 KING BEDS 2 BEDROOM SUITE WITH PARLOR
2 KING BEDS 2 BEDROOM SUITE WITH PARLOR
2 KING BEDS 2 BEDROOM SUITE WITH PARLOR
2 KING BEDS 2 BEDROOM SUITE WITH PARLOR
2 KING BEDS 2 BEDROOM SUITE WITH PARLOR
2 KING BEDS 2 BEDROOM SUITE WITH PARLOR
2 KING BEDS 2 BEDROOM SUITE WITH PARLOR
2 KING BEDS 2 BEDROOM SUITE WITH PARLOR
2 KING BEDS 2 BEDROOM SUITE WITH PARLOR
2 KING BEDS 2 BEDROOM SUITE WITH PARLOR

2 KING BEDS 2 BEDROOM SUITE WITH PARLOR

Air Conditioning

Air Conditioning

Radio

Radio

Balcony/Terrace

Balcony/Terrace

Cable Channels

Cable Channels

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Ironing Facilities

Ironing Facilities

Sitting Area

Sitting Area

Shower

Shower

Sofa

Sofa

TV

TV

Video

Video

1 KING BED JUNIOR SUITE
1 KING BED JUNIOR SUITE
1 KING BED JUNIOR SUITE
1 KING BED JUNIOR SUITE
1 KING BED JUNIOR SUITE
1 KING BED JUNIOR SUITE
1 KING BED JUNIOR SUITE
1 KING BED JUNIOR SUITE
1 KING BED JUNIOR SUITE
1 KING BED JUNIOR SUITE
1 KING BED JUNIOR SUITE
1 KING BED JUNIOR SUITE
1 KING BED JUNIOR SUITE
1 KING BED JUNIOR SUITE
1 KING BED JUNIOR SUITE

1 KING BED JUNIOR SUITE

Air Conditioning

Air Conditioning

Radio

Radio

Cable Channels

Cable Channels

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Ironing Facilities

Ironing Facilities

Separate shower/bathtub

Separate shower/bathtub

Shower

Shower

Sofa

Sofa

TV

TV

Video

Video

1 KING BED
1 KING BED
1 KING BED
1 KING BED
1 KING BED
1 KING BED
1 KING BED
1 KING BED
1 KING BED
1 KING BED
1 KING BED
1 KING BED
1 KING BED
1 KING BED
1 KING BED

1 KING BED

Air Conditioning

Air Conditioning

Radio

Radio

Balcony/Terrace

Balcony/Terrace

Cable Channels

Cable Channels

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Ironing Facilities

Ironing Facilities

Separate shower/bathtub

Separate shower/bathtub

Shower

Shower

TV

TV

Video

Video

Facilities Details

Pool and Spa

Hot Tub

Fitness Center

Food & Drink

Restaurant

A la carte breakfast

Alternative meal arrangement

Room service [24-hour]

Breakfast service

Breakfast in the Room

Bar

Buffet-Style Restaurant

Special Diet Meals (upon request)

Front Desk Services

Currency Exchange

24-Hour Front Desk

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Cash withdrawal

Kids club

Air conditioning in public area

Heating in public area

Casino

Entertainment Staff

Outdoor venue for special events

Babysitting/Child Services

On-site event hosting

Contactless check-in/out

Smoke-free property

Family/child friendly

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Convenience Store (on site)

Common Areas

Chapel/Shrine

Cleaning Services

Hot water linen and laundry washing

Daily Housekeeping

Daily disinfection in all rooms

Staff trained in safety protocol

Laundry

Sterilizing equipment

Room sanitization opt-out available

Anti-viral cleaning products

Free face masks

Ironing Service

Shared stationery removed

Guest rooms seal after sanitization

Doctor/nurse on call

Safe dining setup

Dry Cleaning

Cashless payment service

Hand sanitizer

Shoeshine

First aid kit

Sanitized kitchen and tableware items

Rooms sanitized between stays

Protective screens in common areas

Physical distancing of at least 1 meter

Face coverings on staff

Daily disinfection in common areas

Languages Spoken

French Spoken

English Spoken

Bulgarian Spoken

Catalan Spoken

Lao Spoken

Spanish Spoken

Finnish Spoken

Romanian Spoken

Portuguese Spoken

Hindi Spoken

Norwegian Spoken

Hungarian Spoken

Dutch Spoken

Slovak Spoken

Hebrew Spoken

Filipino Spoken

Latvian Spoken

Icelandic Spoken

Russian Spoken

Korean Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Wired Internet

Miscellaneous

Family Rooms

Swimming pool [outdoor]

Security [24-hour]

Non-smoking Rooms

Check-in [24-hour]

Soundproof Rooms

Elevator

Service animals are welcome

Swimming pool

Designated Smoking Area

Facilities for Disabled Guests

Car park [charges apply]

All Spaces Non-Smoking (public and private)

Heating

Pets allowed

Hypoallergenic room available

VIP Room Facilities