Travelodge Vancouver Lions Gate

This property is in serious need of renovations and proper cleanliness in guest rooms. We lost power to our room on the last night there which was not restored. The rooms are dirty and in particular the shower stall was unclean with mold and broken tiles.

My husband and I and our small dog were traveling from Calgary to Vancouver Island for a 6-month stay, with a carful of household goods. When we got to the hotel, the young woman at the front desk had no record of my having reserved a room that allowed pets and said that they only had one such room left. I said that I would have to be able to see the car from the room and she indicated that I would be able to do so. She ran my credit card before giving me the key and I repeated that I would have to be able to see the car or we could not stay in the room and left the office to go look at it. Not only could we not see the hotel parking lot from the room, but we could not see ourselves spending any time at all in the room! It was...creepy. Dark, with dingy furnishings; the bathroom looked sketchy; and the entire aspect of the room was depressing. I went back to the office to return the key and this time it was a different woman at the front desk who refused to refund me the room charge, even though we had only spent 1 minute in the room! Fortunately, the $300.00 that was pre-charged to my credit card was refunded later, but that 1 minute to look at the room cost us $186.74! It was so unreasonable. I felt totally scammed. Whatever you do, do not make a reservation at or check into this hotel!

This place is run down, dirty / filthy, horribly smelly, drug users by the entrance of the rooms, feels unsafe, room with holes in walls, water damage / infiltration, … i could go on & on as it was such an horrible experience that we left within 45 min after seeing all that.