Holiday Inn Whistler

The hotel staff name Zaldy provided excellent customer service throughout my stay. He is very friendly and responded quickly to our requests. Thank you so much you made us feel comfortable and feel welcomed.

Room was pretty nice but the bathroom was clearly uncleaned from the last guest. Lots of hair in the bath tub and when i later filled it with water a gross sludgy-viscousy fluid was floating around in the water. Other than the washroom it was a decent room

First the good. Linen and towels were surprisingly good and the mattress comfortable. Location was great, but that's about it. Even with windows closed, you'll hear people yelling below till the wee hours. Now the not-so-good. Our suite and the whole building interior in general is in need of a complete and major overhaul. The elevators are old and slow, many of the exterior doors do not close properly, carpets, furnishing, lighting all look dated and worn, and some lighting fixtures in our suite did not work. Wifi and TV worked fine though. As other reviewers have mentioned, the hallways are a convoluted mess to navigate and so is the underground parking shared with public and Pan Pacific. At least the parking spots are normal widths - unlike the Glaciers Reach we've also stayed in. We happened to bump into a couple with youngster two floors up who told us they had to move out in the middle of the night to the "expensive" Pan Pacific next door because they got freaked out from seeing a mouse running around in their suite. They were only compensated with an upgraded suite for the remainder of their stay. We are very long-time Whistler visitors and have seen the Village develop and grow from it's conception. But having stayed at the Whistler Peak Lodge, seeing and experiencing the condition of the lodge, we feel embarrassed for what Whistler has to showcase. The Lodge certainly does not live up to the standard this world class resort portrays.