Whistler Blackcomb Lodge

I’ve stayed in Whistler many times at different hotels and have never had an issue like this. After my stay at Blackcomb Lodge for one day, I was charged $250 CAD without any prior notice. When I called to ask for details, I was told it was for a “broken TV.” However, I never used or touched the TV, as I spent the entire day outside and only returned to the room to sleep. When I asked for clarification on what “broken” meant, I was told to call back later and the call was ended without explanation. Very disappointing experience, especially the lack of communication and transparency. I would not stay here again at all based on this experience.

Unfortunately a bad experience. Great location, but facilities are not well kept and they run a skeleton crew. Terrible service, not clean, housekeeping only once in a 7 night stay. Would never stay there again.

Avoid staying here at all cost. It is easily the worse hotels in Whistler that I stayed at - and I’ve stayed in hostels there! From the pile of garbage that greets you in the parking garage, to the dilapidated doors and hallways that Lead to the front desk/ the entire way in just gets worse. The front desk clerk was rude and appears as though they could care less about anything and especially you. I wrote them at check it and they have yet to respond. The room is beyond terrible and we payed for the king and double twin. It has not been upgraded since maybe the 1980s? Broken light switches, rust and mold in the bathroom, dirty dishes in the dishwasher, a tarp keeping rain out on the roof, I could go on and on. What is that smell in the hallway? To top it off - the beds have not been replaced in what I am guessing is more than ten years. There is literally a divot in the mattress where people sleep and springs to greet your back in the bottom. It is truly shocking how bad of an experience this was for an $800 per night room. I hope this review and pictures help our people in finding anywhere else to stay.