Best Western Plus Fredericton And Suites

Hotel was clean and quiet. Staff were very friendly. We booked the biggest room (from what I was told) and it was a tight squeeze for 2 adults and 3 kids, with 2 being in pack and plays. Overall, it was a good hotel for one night. Staff the next morning during the breakfast were very friendly. Lots of options for adults and kids. Overall it was a good hotel. No major complaints.

Stayed here and had a terrible experience. Brought the issues to staff during my stay and they did nothing. Called back to follow up — still nothing. Escalated to Best Western support and got no resolution or follow-up. Disappointed with this location and with Best Western as a whole for failing to address it. I avoid Best Western when possible now and will never stay at this location again.

The entire hotel has a bit of an odd smell to it, but otherwise, we found the room and general areas to be very clean and well cared for. The location is close to lots of stores, shopping, and the highway, but also not too far from downtown. The pool is small and was very crowded, and the breakfast was lacking. Overall, it was a pretty average family hotel stay.