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Reviews from Guests

3.0/5

tripadvisor

177

Reviews

from real guests

U6834IGgregr

3

/

5

Location; convenient (close to George St., pubs on Duckworth and Water streets), but be prepared for lots of hills - descending and climbing (tough after dinner and beers). In addition, Queens Rd. is a busy, noisy road. The view across the street towards the harbour was great, and in proximity of a lovely old large church, converted to condos. A lovely park is nearby (about 5-10 mins. walk towards Prescott St.), called Bannerman Park. A nearby parkette (opposite direction, towards Victoria St.) is used by street people. They never bothered us, but they were always there during the day and into the early evening. Rooms; stayed in room #5 - 3 flights of stairs, facing the street. By the end of the week, we were more fit than at the start. There is no elevator, due to age of building, and no secondary fire escape - room had smoke detectors, and in the hallway outside the door. Room was clean with fresh towels/linens. However, our room had a musty smell, as if someone had smoked in the room previously. Two of the three windows opened, one had no screen, the other had a slightly broken screen. No A/C in this room, but a decent bar fridge, kettle, instant coffee and tea bags plus sugar packets (no instant cream - buy this nearby at a convenience place), glasses. TV was adequate with a Roku service and various streaming services you can sign in to. Breakfast room - located down the stairs from the first floor in the basement (has a bright window - lots of light). This common room was open from 6:00-11:00 Staff - very responsive, took care of extra blanket and absent hair dryer. In addition, Meredith was able to locate and secure my wife's phone that was left behind on day of departure so we could easily retrieve it. Amazing service! Parking (free) - convenient on Queens Rd. , both sides of the street, but watch the permit signage. Overall, a convenient location and pleasant stay.

TannisRob

4

/

5

We stayed here for 4 nights and quite enjoyed it. As mentioned in the advertising, there are no elevators, so be prepared for stairs. The rooms have everything you need for a nice visit. Note that if you go to George Street, it's easy going downhill to that part of town, and quite a hike coming back up. We found that it was easier after a night out to take an Uber back from the bars at night.

LawrenceW_12

1

/

5

This Hotel like some B&B does not have a contact at the property. We had several questions we needed answers to and tried sending emails to their email address several times and no reply. Also tried for 4 days to contact them by phone but phone never answered and no voice mail. Contacted 3 party booking site to see if there was another number but none available and they also could not reach the contact at all. Ended up canceling booking but due to 72 hr cancel policy no refund for any of the 3 nights. Booking partner tried to get us a partial refund due to family emergency but they still could not reach them after several tries. Property may be a fine place but be aware. Impossible to get hold of help

Facilities Details

Free Parking

Free Wifi

Refrigerator

Coffee/tea maker

Laundry

Parking (limited spaces)

Express Check-in/Check-out

Microwave

Daily Housekeeping

Smoke-free property

2 Available Room Types

Room, 1 Queen Bed
Room, 1 Queen Bed
Room, 1 Queen Bed
Room, 1 Queen Bed
Room, 1 Queen Bed
Room, 1 Queen Bed
Room, 1 Queen Bed

Room, 1 Queen Bed

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Dining Table

Dining Table

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Iron

Iron

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Desk

Desk

Towels

Towels

Toaster

Toaster

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Daily housekeeping

Daily housekeeping

Bathtub

Bathtub

Standard Room, 1 King Bed
Standard Room, 1 King Bed
Standard Room, 1 King Bed
Standard Room, 1 King Bed
Standard Room, 1 King Bed
Standard Room, 1 King Bed

Standard Room, 1 King Bed

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Dining Table

Dining Table

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Iron

Iron

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Desk

Desk

Towels

Towels

Toaster

Toaster

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Daily housekeeping

Daily housekeeping

Bathtub

Bathtub

Facilities Details

Parking and Transportation

Parking (limited spaces)

Free Parking

Front Desk Services

Express Check-in/Check-out

Entertainment and Family Services

Smoke-free property

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Microwave

Refrigerator

Coffee/tea maker