CAPITAL SUITES YELLOWKNIFE

Absolutely filthy and there is too much to list. Stay away. This place is horrible

I stayed twice at Capital Suites in Yellowknife over the past month for work-related travel. While the location is convenient, several aspects of the stay made the experience less comfortable than expected. The building is not very accessible, as there is no ramp, no automatic doors at the main entrance, and no help. Complimentary drinking water was also unavailable, with bottles available for purchase at $4 each. The non-AC rooms become quite stuffy, and opening the windows for airflow unfortunately brings in outside noise. My room’s doorstopper was broken, there were no glasses or disposable cups provided, and there were no alarm clocks in the room, either, which can be inconvenient for travelers with early schedules. Shuttle service also seemed limited, especially for early-morning flights, which added some stress to travel planning. In addition, the front desk staff often appeared uninterested when asked questions, which did not create a very welcoming atmosphere. Overall, the hotel’s strongest feature is its convenient location, but there is considerable room for improvement in accessibility, guest amenities, transportation support, and customer service

Do not expect to rest or sleep at night, the noise from the hallway, adjacent rooms, and outside will keep up all night. And do not expect a wake up call upon request, it won’t happen. If you value your sleep, stay elsewhere!