review-bg-image

Reviews from Guests

3.0/5

tripadvisor

863

Reviews

from real guests

Jallisa

1

/

5

I attempted to book a week’s stay at this hotel in January 2026. I filled out the online application and waited for my confirmation and itinerary via email. I never received either. I assumed I had not completed the forms correctly, or there was a glitch in the system at the time, so proceeded to continue to search for a different hotel. I found one that fulfilled my needs and booked accordingly. I got my confirmation and itinerary via email and off we went in May for our week’s holiday and had a great time in a great hotel. After coming home I saw there was a charge on my visa for a one night stay at the initial hotel I attempted to book into. After several phone calls, I was made aware that The Barrington hotel had indeed charged me for a no show. I tried to explain the aforementioned situation and requested the charge be reversed, to no avail. I found out through many phone calls that I had given an incorrect email address (one digit out) and therefore I was to be held accountable for the no show charge. After explaining the unusual circumstances, and my honesty regarding this, I was told that I would receive a credit back to my Visa. However, that was not to be. I made more phone calls to the hotel but was informed that there would be no refund. I was not impressed! I thought they could have phoned me to tell me they got the email bounced back and we could have righted this at the time of booking. Anyway, just a very fixable situation that didn’t have to end up being one that leaves a customer out 269.$ and feeling very disgruntled. Would I try to book there on my next trip, absolutely not.

David_Silsby

2

/

5

Good central location but very tired and shabby. Rooms were quite dirty with broken fittings. When issues raised with staff, was told to email photos to a non existent email address. Was also told that parking was on site but it is not. It is in a public car park across the street and costs an additional $25 per night. I would not willingly stay here again.

D9005QNrobertr

1

/

5

Just don't. Don't do it. Seriously. Just don't.

Facilities Details

Free Wifi

1 Available Room Types

Room STANDARD
Room STANDARD

Room STANDARD

Facilities Details

Internet Access in public areas

Free Wifi