Best Western Mermaid

Super close to the CAT, walking distance from downtown Yarmouth, MADE TO ORDER BREAKFAST IS FREE. Room was a little noisy on the first floor from people walking above you on the second floor so bring a white noise machine or earplugs. Cute pool, big enough rooms for a morning workout, probably the best stay in town.

My daughter had basketball in Yarmouth and we decided to stay at the Mermaid. The room was redone and very nice. The bathroom was the only outdated part but that didn’t bother us. It was clean and comfy. The only suggestion I would have in the winter to have a mat by the door to help maintain the floors from snow and salt. They made the eggs in the morning fresh, being preordered the night before. Very friendly staff. We paid about $100 so I feel we got our moneys worth.

We stayed here (Jan 15th)the night before my husband test at the hospital, which was the next day at 11:15. It was a cold day -5. When we went to our room, at 3:30pm. it was very cold. The heater was only set to 60. I immediately turned it up to 72 and made sure the heat light was lit. We got our stuff in the room but had to keep our coats on. A bit later, my husband started drinking the liquids in preparation for his test the next morning. By 6 pm the heater was still going but it seemed to not get much warmer there. The air coming out of the heater was close to lukewarm not warm or hot. By this time we were in our beds to get warm. I should have notified the front desk but my husband was in his pyjamas and needing to go to the bathroom a lot. He felt he didn’t want to leave the room and go out in the cold as we were already cold. Anyway it’s safe to say our night wasn’t good. In the morning I complained and when paying I was extremely disappointed when they did not take some money off our room. The breakfast was good as I was the only one that could eat, but we will not be going back! Very disappointed!