review-bg-image

Reviews from Guests

3.0/5

tripadvisor

252

Reviews

from real guests

radar643

4

/

5

We stayed here several years ago, but since then, the hotel has been renovated with an updated/modern motif. The room was large with 2 queen beds. Staff were very accommodating as we were on the 1st floor as requested. The beds were comfortable, and the hot buffet was enjoyable. It was crowded as they were booked solid for Saturday night, so we sat in the lobby area rather than the dining area per se.

MarcF537

1

/

5

I stayed at the Comfort Inn & Suites in Barrie, Ontario on December 2nd. On the morning of December 3rd, at approximately 6:30 a.m., my Land Cruiser was broken into and an attempted theft occurred. The rear window was smashed and the dashboard damaged. As a result, my vehicle had to be towed to the local dealership for repairs. Being from New Brunswick, I had nowhere else to go, so I stayed an additional night at the same rate of $109 plus taxes. The following day, with a late checkout of noon, my vehicle was still not ready. I was then charged $178.47 plus an additional $44.50 for staying past the checkout time. Only two hours later, my vehicle was ready, at which point I packed up and checked out. Despite the circumstances and the fact that I was essentially stranded due to a crime that occurred on your property, no consideration or reduction was offered. I was simply told “too bad.” This was extremely disappointing and reflects very poorly on your customer service. Charging a guest full price under these circumstances—especially when they have no choice but to remain in your city—shows a lack of compassion and flexibility. I sincerely hope other guests do not have to experience something similar. Marc Fortier New Brunswick

moncoer

3

/

5

This hotel needs a makeover desperately. From the potholed entrance to the tires furniture and windows, daily cleaning is not enough. It seems heavily used by sports teams which explains it in part. The staff do their best. Bed is comfortable and the room at night was surprisingly quiet. Breakfast so so. Overpriced for what you get

Facilities Details

Free Parking

Free Wifi

Coffee/tea maker

Fitness Center

RV, bus, truck parking

Vending machine

Braille and tactile signage

On-site accessible self parking

Newspapers

Indoor fireplace

Business Center

24-Hour Front Desk

Desk/workspace

Computer station

6 Available Room Types

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)
Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)
Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)
Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)
Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)
Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)
Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)
Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)
Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)
Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Daily newspaper

Daily newspaper

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Separate shower/bathtub

Separate shower/bathtub

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Microwave

Microwave

Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Daily newspaper

Daily newspaper

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Separate shower/bathtub

Separate shower/bathtub

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Microwave

Microwave

Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Daily newspaper

Daily newspaper

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Microwave

Microwave

Room, 1 King Bed with Sofa bed, Non Smoking
Room, 1 King Bed with Sofa bed, Non Smoking
Room, 1 King Bed with Sofa bed, Non Smoking
Room, 1 King Bed with Sofa bed, Non Smoking
Room, 1 King Bed with Sofa bed, Non Smoking
Room, 1 King Bed with Sofa bed, Non Smoking
Room, 1 King Bed with Sofa bed, Non Smoking
Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Daily newspaper

Daily newspaper

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Separate shower/bathtub

Separate shower/bathtub

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Fold-up bed

Fold-up bed

Microwave

Microwave

Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Daily newspaper

Daily newspaper

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Separate shower/bathtub

Separate shower/bathtub

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Microwave

Microwave

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

RV, bus, truck parking

Free Parking

Food & Drink

Vending machine

Front Desk Services

Newspapers

24-Hour Front Desk

Business Facilities

Business Center

Internet Access in public areas

Free Wifi

Miscellaneous

Braille and tactile signage

On-site accessible self parking

Indoor fireplace

Coffee/tea maker

Desk/workspace

Computer station

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