Crestwood Motel

2.0 / 5

•

527 Plains Road Est

Reviews from Guests

2.0/5

Reviews

from real guests

S5859FRmaxb

Would not return deposit even though no damage to room and refused to explain why refund of deposit was denied Do not stay at this motel

georgesU744OE

⭐☆☆☆☆ Absolutely Disgusting Experience — Never Again I don’t even know where to begin. This place was hands down the worst motel I’ve ever stepped foot in. The room smelled like mold and old cigarettes, even though it was supposed to be non-smoking. The sheets were stained, the towels were damp and looked like they hadn’t been washed properly, and there were bugs crawling near the bed and in the bathroom. Speaking of the bathroom — it was filthy. Hair in the sink, a toilet that barely flushed, and mold in the shower. I wouldn’t wish this on anyone. Also, the noise levels were insane. People yelling at all hours, slamming doors, and loud TVs. It felt more like a horror movie set than a place to rest. The staff didn’t care. I asked to change rooms and they said they were “fully booked” — which is laughable because the parking lot was nearly empty. Zero hospitality, zero hygiene, zero sleep. I left after one night even though I booked three. Do yourself a favour and stay literally anywhere else. Sleep in your car if you have to — it would be cleaner and quieter than this dump.

craig7055

Arrived at 11pm and told no room. 15 min later they found a room. Wanted $100 CASH deposit. Not communicated. Room stunk of smoke. Wanted non-smoking. Have to wash my clothes as they stunk. No pillows, only 2 throw cushions! Bed bugs? and they don't have to change them. Disgusting.No shampoo. At Check out time to get deposit back, Clerk asked if I had everything out of room. I thought he asked if room ok. I started to say many things need improvement. He called me an axxz-hole, entitled bastard and a few other terms. I said nothing but he and the woman who checked me in chimed in and they kept going. A terrible example of human nature.

Facilities Details

Free Parking

Free Wifi

Spa

Newspapers

Accessible route to the registration desk

Garden

On-site accessible self parking

Baggage Storage

24-Hour Front Desk

Smoke-free property

Free Parking

Free Wifi

Spa

Newspapers

Accessible route to the registration desk

Garden

On-site accessible self parking

Baggage Storage

24-Hour Front Desk

Smoke-free property

5 Available Room Types

Luxury Studio, Non Smoking

Heating

Telephone

Non-smoking

Carpeted

Tile/Marble floor

Iron

Sleep comfort items

Bathtub or Shower

Daily housekeeping

Free Wifi

Towels

Kitchenette

Desk

Hair dryer

Free Toiletries

Toilet

Kids shampoo

Lever handle on door

Entire unit wheelchair accessible

Air Conditioning

Clothes Rack

Microwave

Free bottled water

Grand Studio Suite

Heating

Telephone

Non-smoking

Carpeted

Tile/Marble floor

Iron

Sleep comfort items

Bathtub or Shower

Daily housekeeping

Free Wifi

Towels

Kitchenette

Desk

Hair dryer

Free Toiletries

Toilet

Kids shampoo

Lever handle on door

Air Conditioning

Clothes Rack

Microwave

Free bottled water

Economy Studio Suite

Heating

Telephone

Non-smoking

Carpeted

Tile/Marble floor

Iron

Sleep comfort items

Bathtub or Shower

Daily housekeeping

Free Wifi

Towels

Kitchenette

Desk

Extra Long Beds (> 6.5 ft)

Hair dryer

Free Toiletries

Toilet

Kids shampoo

Lever handle on door

Air Conditioning

Clothes Rack

Microwave

Free bottled water

Family Studio Suite

Heating

Telephone

Non-smoking

Carpeted

Tile/Marble floor

Iron

Sleep comfort items

Bathtub or Shower

Daily housekeeping

Free Wifi

Towels

Kitchenette

Desk

Hair dryer

Free Toiletries

Toilet

Kids shampoo

Lever handle on door

Air Conditioning

Clothes Rack

Microwave

Free bottled water

Deluxe Room

Heating

Telephone

Non-smoking

Carpeted

Tile/Marble floor

Iron

Sleep comfort items

Bathtub or Shower

Daily housekeeping

Free Wifi

Towels

Kitchenette

Desk

Hair dryer

Free Toiletries

Toilet

Kids shampoo

Lever handle on door

Entire unit wheelchair accessible

Air Conditioning

Clothes Rack

Microwave

Free bottled water

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Free Parking

Front Desk Services

Newspapers

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Garden

On-site accessible self parking