Comfort Inn Cambridge

3.0 / 5

•

220 Holiday Inn Drive N3C 1Z4

Reviews from Guests

3.0/5

262

Reviews

from real guests

FamilyPoon

Very disappointed with this property comparing it to the back to back stay at the Comfort Inn Belleville, which was a 5 out of 5! We checked in on schedule and told that our reservation was for the upper level. We inquired if we could upgrade to the lower level and was informed that the lower level was sold out! The next morning at 09:00 we noticed that the parked cars for the lower level was sparse while the second level parking was full! Very suspicious! At check in we noticed that the coffee station was not well stocked and the next morning…the same coffee station, located in the breakfast area, was again not stalked from the previous afternoon excepting for the creamers. We did not have breakfast but took a stroll to inspect the items. The two tiered fruit stand was empty but we knew they had fruit because a guest was peeling an orange at a table. All other items were sparse! The hot items were plentiful with the attendant preparing fresh scrambled eggs. The most disappointing aspect of this property is the possible deceit with declining an upgrade, the lack of attention to details and the squeaky, springy and unsupportive beds! Had a sleepless night and woke up with a slight back pain. We had family staying in a room across the hallway and they also had the same complaints about the condition of the beds. Augghh!

michaelmG2007LM

A friend who was staying there was having an issue that was brought up to the staff, but was it was not handled appropriately. The issue wasn't entirely her fault, regardless the customer service was not handled appropriately. It was rather disappointing.

Tmsilvawalker

Great service! Efficient & professional desk staff. Well appointed room. Quiet, despite proximity to highway. Very nice budget hotel. Parking is convenient and you can see your car from the room. No elevator so accessibility may be an issue.

Facilities Details

Free Parking

Free Wifi

Coffee/tea maker

Laundry

Toiletries

RV, bus, truck parking

Vending machine

Express Check-in/Check-out

Garden

Newspapers

Indoor fireplace

Business Center

24-Hour Front Desk

BBQ grill

Smoke-free property

Computer station

Free Parking

Free Wifi

Coffee/tea maker

Laundry

Toiletries

RV, bus, truck parking

Vending machine

Express Check-in/Check-out

Garden

Newspapers

Indoor fireplace

Business Center

24-Hour Front Desk

BBQ grill

Smoke-free property

Computer station

6 Available Room Types

Room, 1 King Bed with Sofa bed, Non Smoking , Ground Floor, No Pets

Room, 1 King Bed with Sofa bed, Non Smoking , Ground Floor, No Pets

Heating

Non-smoking

Sleep comfort items

Pets allowed in room

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Towels

Free Toiletries

Interconnecting Room(s) Available

Shower

Toiletries

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Daily newspaper

Room, 1 King Bed, Non Smoking, Ground Floor, Pet-Friendly

Room, 1 King Bed, Non Smoking, Ground Floor, Pet-Friendly

Heating

Non-smoking

Sleep comfort items

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Towels

Free Toiletries

Interconnecting Room(s) Available

Shower

Toiletries

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Daily newspaper

Room, 2 Queen Beds, Non Smoking, Top Floor, No Pets

Room, 2 Queen Beds, Non Smoking, Top Floor, No Pets

Heating

Non-smoking

Sleep comfort items

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Bathtub

Towels

Free Toiletries

Interconnecting Room(s) Available

Toiletries

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Daily newspaper

Room, 1 King Bed with Sofa bed, Non Smoking, Top Floor, No Pets

Room, 1 King Bed with Sofa bed, Non Smoking, Top Floor, No Pets

Heating

Non-smoking

Sleep comfort items

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Bathtub

Towels

Free Toiletries

Interconnecting Room(s) Available

Toiletries

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Daily newspaper

Room, 2 Queen Beds, Non Smoking, Ground Floor, No Pets

Room, 2 Queen Beds, Non Smoking, Ground Floor, No Pets

Heating

Non-smoking

Sleep comfort items

Pets allowed in room

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Bathtub

Towels

Free Toiletries

Interconnecting Room(s) Available

Toiletries

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Daily newspaper

Facilities Details

Parking and Transportation

RV, bus, truck parking

Free Parking

Food & Drink

Vending machine

Front Desk Services

Express Check-in/Check-out

Newspapers

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Toiletries

Garden

Indoor fireplace

BBQ grill

Coffee/tea maker

Computer station