Delta Kitchener Waterloo Hotel

Hotel location is good and central. Lots of dining nearby. But the sound proofing in rooms to the outside is terrible. I can't put into words how insanely loud it is. I was in NYC 2 wreks ago a block from the Empire state building and in a very busy area - not a sound. This feels like windows are wide open. Writing this at 1030pm from the room and can hear everything outside from cars to voices of people walking by. AC is TERRIBLE. Thermostat is a Hoteltec ultra and they can not be overridden at all, rooms set to 70. You can change thermostat to "say" its at 67 etc but in reality it wont go below its set point. Many video hacks online say this one can not be overriden, which I didn't believe, but I tried everything - the room is stuffy and hot. Fan wont stay on. No one can sleep because its gross hot and also loud As heck. I am gonna need a bag of gummies, headphones, and a cold towel, just to get any sleep tonight. Smallest bathroom I have ever been in. No space to even have a curling iron or makeup or leave out toiletries. Fitness equipment room - nothing was on or working and despite requesting rooms be plugged in, it was all still off when we checked again after informing front desk. We will see if someone turned it on by tomorrow AM. Experience overall (and there are other minor annoyances) is meh, I would say this is a 2.5 star at best, but any redeeming quality (location) is offset by the fact 2 people are arguing outside my window right now and I can hear enough to know she's kinda obnoxious - and I'm on the 3rd floor!! No, I would not stay again. If you come here: Bring headphones. Bring a good fan. Trip typeFamily Rooms2.0 Location4.0 Rooms: AC is poopy. Rooms loud as heII. Smallest bathroom ever

Excellent stay! Every staff member provided exceptional hospitality and made us feel truly welcome. The hotel is centrally located with easy access to local attractions, restaurants, and shopping. The rooms were spacious, clean, and comfortable, with plenty of parking available. The food was outstanding, offering a great dining experience throughout our stay. Highly recommend this hotel for both business and leisure travelers visiting the area. We look forward to returning!

Stay was very comfortable. Family friendly hotel with an awesome hot buffet breakfast and live station. Rooms were spacious and well trained staff.