The location is East Mountain with great views. Atmosphere was relaxing and welcoming. The room was terrific and the bed was so comfortable. Pricing was excellent. The cleanliness of this hotel is top shelf, our room, the lobby and the grounds are inviting and fresh and clean linens. Personally, I am a tad neurotic for clean, and this hotel ticked all the boxes. The staff is accommodating and pleasant. Cindy went over and above to ensure our room was perfect. Rose petals on the floor, coffee and tea stocked, and the robes are very plush and comfortable. We have stayed at this hotel several times and we have NEVER been disappointed. It's the only hotel we stay in when we visit family in Hamilton. We will continue to stay here every time we visit this area.
