Deerhurst Resort

Make sure you read your emails very carefully. I have never stayed in a resort before. I knew there was a resort fee but thought that was included in what they charged my VISA. No, I was charged an additional 300 after the fee for the resort fee. It does state this in the email in very small print. I guess that was on me Kayak, canoe, and SUP rentals were included in the resort fee but only until 6. Also, the per free beach had dogs on it and off leash, so pet rules are not enforced. Pets were roaming freely off leash at the hotel. I went with my two dogs, however they have leash anxiety so we need to keep our distance. Pets kept approaching the. People were smoking right out front when I was attempting to take my dog for a walk, but this was not in the approved smoking locations. The fridges in the room are small and only big enough to fit drinks. I have not had that experience in a hotel. The shower drain was a slow drain. The kid friendly events were not very kid friendly.

Pros: Great location snd grounds, decent beach, nice accomodations and friendly staff. Cons: overpriced restaurants with low quality food; only 1 pool provides towels; no inclusive activities or trained staff, rooms are carpet tgat never feels clean; need to ask for everything extra if there are more than 2 people in the room (towels, blankets etc.)

My pregnant wife and 2 year old could not stay at the resort because no AC was able to be provided to our family in our room. They did not have another room with AC for us so we had to leave the resort early. Stayed 1/3 nights and received refund for the 2 nights we didn’t stay. The only enjoyable things about the resort was food options and friendly staff. Resort needs repairing all over and can’t handle many people using the AC.