Best Western Plus Governor'S Inn

The location is great, only a few minutes drive to the beach and town; free parking and the beds (2 queen) were comfy with 4 pillows per bed; some staff were friendly and doing their best. That’s what earned the 2 stars. Otherwise; the hotel has the air of being neglected. From the musty stale odour when entering the lobby, despite the updated furnishing look, to the strong chemical odour in the room, and lacking a cleanliness you would expect in any hotel, it was a miserable experience staying here this summer. Points to note Best Western; Check-in advertised as 3pm, told not ready until 4pm, essentially go away and come back later - no apology, and no eye contact from manager. On arrival in the room, smell of chemicals hit first, toilet had an intermittent constant tank refill running, counter top jammed over the lid, so unable to be checked by staff; sink not properly cleaned, hand soap empty had to ask for a replacement, evidence of poor maintenance everywhere (photos), bathroom floor stained and not properly cleaned, bath stained. Balloons were left on top of room cupboard, presumably by previous guests and bedding sheets were rumpled. Fridge grubby, wall surfaces streaky looked like they were cleaned with a dirty cloth. TV not smart, only cable channels, difficult to use remote and grainy picture. Internet was next to useless, unable to download movies on portable device so no ability to relax with entertainment in the room - very poor considering technology now. Bathroom fan stopped working on last day, emitting a high pitched whining when on. Dining room tables were sticky, not clean, breakfast is not great, light bulb missing; the lack of attention to detail is astounding for a Best Western chain. We left a day early, very disappointed, would not recommend!

Negatives- room was musty. Sink were really really slow ,toilet seat was worn out.. tv was awful and it would stop off and on ... Internet was a disaster.. Friday at4 when we arrived some workers had most of the parking spot blocked close to the door cause they were renovating outside right in front of our room.. Breakfast was ok but Limited to a few things and waffle machine was good .. The management or staff seem ok .. Positives-- The location was perfect from the beach or Sobeys and Timmy's across the street...

Worst hotel experience ever. 2 noticeably different mattresses. One was a nice new pillow top, the other was something you’d find in a dated cottage. What was worse was that upon opening the sheets, a pubic hair. The beds were both full of hair and lint, clearly just remade. They didn’t have any other rooms to move us to, so we asked if we could at least get clean sheets and compensated for this experience. There was also a very unpleasant odour when we entered the room, the television was very blurry, and the ac unit was very loud. Don’t stay here. We are planning on skipping the complementary breakfast after reading some honest reviews on this place.