Sandman Signature Toronto Airport

Im an RSVP diamond member and you are entitled to free upgrades upon availability. I have stayed at multiple locations and this is the only one that does not offer it- at least not automatically. Once I asked for one available and made me pay for it. They dont follow the RSVP program in that way. House cleaning decent but needs work- see pics

We only stayed for an afternoon to freshen up before our flight but could not fault the hotel room. Quick early check in, clean and spacious room, comfy bed, kitchenette and a sitting room. I wish we could have stayed longer.

About a year ago our jacuzzi suite was under renovation and there weren’t any more available to give us unfortunately. But they went above and beyond , gave me the biggest pent house they have for the same rate, moxies credit, and free waters and other things that we needed by the main desk. I met with Noah G one of their managers before I had left and he really made sure we were looked after and happy, he offered me the same rate on the same room for any future date we wanted to come back. This past weekend we were here, and once again he went above and beyond. It was probably one of the best times ever dealing with a manager from any business I’ve dealt with. Very nice, understanding and easy to deal with. Highly recommend this hotel , if you have any problems with anything , Noah G is your guy to solve it all.