DAYS INN - OTTAWA WEST

Hotel room was nice. The only issue was faulty tap in the shower. It kept leaking and there was no exhaust. Internet was nice. Hotel was very smelly. You have to cover your nose to go out of the room and while entering the room.

1. Website cites "hot breakfast available". Meals are associated from a joined restaurant that does NOT serve breakfast. Remove this from your online description 2. Stairwells were littered with garbage and smelled horribly. Combination of fish and fecal matter. 3. Stairwells were necessary due to the poor performance of the elevator provided. Second elevator was out of order. 4. Access to elevators were cluttered with numerous strollers. 5. Garbage cans in common hallways (specifically by the vending machine) was overflowing with house hold garbage (waste food and diapers) till waste was scattered on the floor. 6. Air conditioner in the room had visible mold growing in it. 7. Kids running and playing (soccer and otherwise) in the hallway outside my room. 8. Despite the reservation for four people, our room had only three towels. 9. No coffee available in our room. 10. Desk attendant was very accommodating when receiving my poor review before I left the hotel, however directed me to speak to the manager who was not there. I will be sharing my experience via email to Wyndam customer support and the hotel manager for a refund.

This place should not be operating as a hotel. It’s clearly being used as a refugee shelter, and the conditions are unacceptable for paying guests. My room had peeling walls, barely any air conditioning, and a strong odor. Kids were playing and yelling right behind my room outside, making it impossible to get any rest. There was no microwave in the room, the bathroom was old and poorly maintained, and the overall building is in terrible shape. This is not a hotel experience avoid at all costs.