Doubletree Fallsview Resort And Spa

Falls view is technically correct but the main view from the window is a large empty car park. The lobby is dark and not very welcoming. However the staff are great and very friendly especially those serving breakfast. The room was clean and comfortable but not worth C$330. The hotel is listed as a Hilton Resort which is a little strange. Car parking was an additional C$35 which was annoying because the hotel is not in the main tourist area. The hotel is literally surrounded by car parks. At least there was no resort fee.

After reading some of the recent negative reviews, and coming all the way from the UK, I was very anxious!!…… BUT I was so pleasantly surprised when I arrived, the hotel is beautiful and clean, the staff welcomed us and were polite and helpful 😀 even got a complimentary cookie on arrival which was a lovely touch. Yes, there is security inside the hotel but they were friendly and made me feel safe (the reviews complaining about security being in the hotel, should have taken a walk and looked at others nearby they have the same) Room was a good size, with a coffee machine, and good size comfy beds, nice hot shower too!! Another big part of my review were the staff that served breakfast, dinner and drinks, all polite and attentive especially JE what a gentleman… The hotel is walkable distance from all the attractions and although the area around it is so pretty, the welcomed calmness after the hustle and bustle is just what I need I recommend 🥰🥰🥰

Pros: Close to OLG Stage. Outdoor hot tub was pleasant, maybe a bit too hot. Friendly helpful staff. Cons: Room had an odour, but manageable. Two of three elevators out of service on arrival, so long waits. Indoor pool had a strong chemical odour, so we skipped.