Niagara Parkway Court Motel

Worst of the worst hotel. Not even deserve 0 start. This hotel should be banned and closed down. Not sure how authorities are sleeping and allowing it to operate. Rooms were extremely dirty. Does not have proper light. Light bulbs were fused and not working. Bathroom was even more dirty. Bathtub was broken. Everything was worst. Authorities should close this so called hotel

We were booked to stay for 2 nights. We did not receive confirmation of the reservation nor any information about parking or cancellation policy.on the night we were to have checked in he added in parking charges, then became rude and told me he was going to cancel the booking and tge entire group i was with when I challenged the parking rate he then hung up on me, called me 5 days later to advise me of the charge for not showing up and threatened me with legal action.. He denied his comments from Friday.. never have I dealt with such a rude, unprofessional and deceitful staff. I will be disputing this and will be filing complaint with Niagara tourism.

We booked the hotel by phone. The responder never sent any email confirmation even if we called 4 times. On the day of arrival he had a misunderstanding with one friend who is booking also and they mentioned he is canceling on all of our group. I have witnesses. We called and the guy hung up on us and was soooo rude. I was chargedn$140 for a service that I never used. This is not professional customer service