The Glengate Hotel & Suites

We were assign in the 3rd floor. I like the room that is spacious and 2 standard beds. But when we open the bathroom and switch on the light the exhaust fan is too loud and thereis no separate switch for the fan. everytime someone goes to use the wash room you will hear the loud noise of the fan. We reported the next morning we asked if they could fix it while we are out during the day. we came home and found the WD40 in the bathroom sink instead but wasn't fixed. So I don't know who's supposed to fix the problem. I hope the next guests will not have the same problem if not no one should sleep in that room.

Large room with very high ceilings. There was a fridge and kettle in the room. The beds were very comfortable. Everything was clean. Friendly staff. Right breakfast. Free parking. It's a 20-minute walk from the falls.

BED BUGS! AVOID! AVOID! AVOID! Absolutely horrible hotel - you will get eaten alive in your sleep- and the kicker? The hotel staff “checked” the room and said there were none, yet my father is COVERED in bed bug bites. He found one in the sheets. No refund was given or any type of compensation or apology. Disgusting, gross hotel- you guys should be going out of business. Hospitality? Laughable- stay away from this hotel at all cost. EDIT- I called the hotel to speak to a manager who full on denied that they had any bug beds and was arguing with me in the phone. Won’t take responsibility and refuses to compensate or refund any money. Sending the health department to them next.