Best Western Plus Couchiching Inn

This is our second visit to this Best Western. Great location on hiking and biking trails on lake Couchiching . Reasonable, clean updated rooms. Super friendly and accommodating too.

Good location, nice staff but restaurant dishwasher was not working so breakfast was served on paper plates with plastic utensils. Surprisingly real cups used for coffee so wonder if properly cleaned. Lost hot water for our last night but no indication when it would be back on even though lost through the night. After we found a different hotel for our last night on our own, desk staff indicated hot water loss effect only half of hotel. We were not offered the option to change rooms (parking lot far from full) nor any compensation for our inconvenience.

Absolutely horrible experience with this hotel. Old, very dated, and we didn’t get the room we booked so they blamed the third party. Wouldn’t discount our stay, and it totally ruined our weekend. Bathroom was horrible and check-in took a while as only 1 desk clerk working. Great location, horrible hotel. Will NEVER stay there again. It’s worth to drive the extra 6 mins to stay more on main strip in Orillia. If I could give this place less than 1 rating I would.