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Reviews from Guests

2.0/5

tripadvisor

314

Reviews

from real guests

cliffr750

3

/

5

Staff very friendly, BUT tv did not work very well and complained several times to front desk and they were sorry but did nothing. All 4 charging ports did not work, after plugging in hearing aid charger and phone it would charge for a few seconds then stop. Staff kept telling me that this was a new building, but finally admitted it was reconditioned. Small point but points to truthfulness

744deedeer

5

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5

This hotel is brand new absolutely stunning! Rooms are large and tastefully decorated. Pool is large and clean . Staff are lovely, tons of parking .The continental breakfast is included with your booking. Id absolutely stay again.

tammya889

1

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5

I have stayed at the Quality Inn many times over the last year but I am done. So disappointed. They have been undergoing extensive renovations since last fall and customer satisfaction is not a priority. They do not inform you of the renos but still charge full price. The pool is not in order and they have removed basic amenities such as coffee and tea from rooms. Also the hair dryer was missing. Choice Hotel standards are no longer met and havent been for quite some time. There were wires hanging everywhere and so much dust from the renos. Two days in a row they tested smoke alarms before 9am without notice. This morning the workers started digging up the parking lot at 7:30am. You’ll notice a slew of recent bad reviews on Google because of these things and a canned response from the so-called manager. When you inquire about these things they tell you they are switching to a Hilton and it’s a Hilton standard. However, this is been happening since fall 2025 and they are still a Quality Inn a.k.a. a Choice hotel. I started a formal complaint with Choice hotels which will probably go nowhere because they are changing it to a Hilton. But if they believe that the negative reviews will not transfer over when they change brands, they are sorely mistaken. I’ve also decided to pursue legal action to recoup all of my costs due to the flagrant and fraudulent misrepresentation.