Toronto Airport Marriott

This was our first stay at the Toronto Airport Marriott in over 26 years, and it was wonderful to return. My wife and I live in the United States and were visiting the Toronto area for a family event, which gave us the opportunity to stay here again after all these years. The Toronto Airport Marriott is one of the older Marriott properties in the area, but it has been beautifully renovated. The guest rooms, lobby areas, and hallways have all been updated and look fantastic. The renovations have done an excellent job of modernizing the property while maintaining its welcoming atmosphere. What impressed me most, however, was the customer service. Of course, the staff we met and who cared for us 26 years ago are different from the staff we encountered during this visit. Yet one thing has remained remarkably consistent: the commitment to excellent customer service. From the front desk to housekeeping, and from the dining room and café staff to everyone we encountered, there was a genuine commitment to making sure we had a great experience and felt valued as guests. This stay reminded me that what makes a hotel memorable isn't just the building itself, but the people and their dedication to hospitality.

We enjoyed our 3 night stay at this hotel. The hotel has a large space on the main floor for gathering. We were able to sit and have some drinks while the kids played. Lobby has free popsicles which the kids loved. Rooms were updated and we found them very comfortable and clean. We got fresh towels every morning and enjoyed breakfast at the M club. Our waitress here was amazing!! Very friendly and pleasant. They have a great outdoor space and pool area for the kids to burn off some energy. Nothing bad to say about this hotel 🫶

I travel frequently for business and pleasure and generally stay in a Marriott property. On a recent visit to Toronto, I selected this Marriott near the airport for my colleagues and me. I had stayed here previously and it is close for a late arrival and convenient to the meetings I schedule. I would not normally think to write a review, but i was so impressed with the renovation and personal attention that I received. Just fantastic. It was a short stay, but i have to call out the front desk and, especially, the young lady who was working in the M Lounge on the morning of May 14. These people rock! We were four traveling together and we needed to take a video call. This young lady (I wish I had her name) first moved us to a semi private space and then found a conference room to give us full privacy. Not because we asked or for a fee… just to be helpful. Super nice and super impressive. Thank you Marriott. You will see us again soon.