Econo Lodge Charlottetown

Stayed here for 4 nights recently. The hotel filled all my needs and was clean , neat and tidy . There was a small complimentary buffet style light breakfast offered and the front desk person was very accommodating. The room was cleaned each day with beds made and bathroom refreshed with clean towels etc. I will stay here again when I next visit Charlottetown.

First of all I will say that the staff is ok, but the hotel definitely sucks. The whole time a person is there you get the overwhelming feeling that management has no clue how to make a person feel at home and comfortable. First our door would not open too our room we were switched to another room. Once we got to our room it was just ok, nothing special. Breakfast the next morning consisted of only carbohydrates, bread, cereal,etc. The breakfast room was dark and depressing and it seemed as if it was also used as a storage facility as the was a bunch of lamps and stuff over in a dark corner. That night upon returning my room was not cleaned! The staff quickly brought me clean towels and took the garbage out as I made the beds. The next day I went to breakfast and again i started my day in a dark out of date depressing room eating grain in different forms that left me feeling hungry 90mins later. I noticed that 90 percent of the people that stayed there came into the breakfast room looked around and with great disappointment, hung their heads and left. If management renovated the breakfast room with new tables, new lighting, had some soft music playing, and added one of those pancake printers and some protein like eggs and sausage, it would make a HUGE difference. Seriously if you own this hotel and your reading this hire someone to design an inviting lobby and breakfast area and your Customer satisfaction will go way up.

Had a great stay at this Inn. Felt immediately at home. The room was surprisingly large. The two queen beds were comfortable and I was surprised to see enough room for a table and 2 chairs + another chair at a desk. The room was clean. I stayed there last year and had similar results. I had stayed at larger more expensive hotels in the past and found this Inn to be much better (but don't raise your prices lol). The owner/ manager was pleasant and I felt at ease upon registration. He was more than accommodating but kept checking on how things were whenever he saw me. I would give a 5 star rating but I never give anything a 5 star rating. See you the next time we stay in Charlottetown :) - Louise Boulter