Quality Inn on the Hill Charlottetown

My adult children and my boyfriend went to the Mother's Day brunch May 10th. I'm sorry but it was the worst experience of food I ever had. The only choice out of the brunch choices was a turkey dinner that was gluten free. The dessert was not gluten free but they accommodated upon asking for a gluten-free dessert. Being gluten I did not want the turkey dinner which was my only choice so I chose the quiche lorraine and got rid of the crust. Trying to cut into it it was extremely dry and hard and half of my meal flipped off the plate and went on to the floor. The table was offered buns and bread but nothing was offered to me for gluten-free and when I asked the guy apologized and said we don't have any gluten-free bread so I watched my family eat in front of me. My other three company did not totally enjoy their meal either for the price of $40 it was absolutely gross. The waiter should have been in a race car because he spoke so fast and zoomed by us like he was high on some sort of speed I know this is not nice to say but I did not feel that it was an intimate Mother's Day brunch I felt that it was a fast-paced, store-bought Frozen packaged food the guest who had gravy on their plate suggested the same. I would not recommend another Mother's Day brunch at this Quality Inn restaurant very very disappointed I left dissatisfied and unhappy

My husband and I stayed in a King Suite for 3 nights - lovely accommodations. On the first evening, I stepped on a small shard of glass and was lucky enough to pull it out of my foot without issue. About an hour later, my husband stepped on another piece of glass but couldn’t see it. In the morning, I tried unsuccessfully to remove the glass with tweezers. I eventually called the front desk to request a sewing kit so I could use the needle to lift out the glass. The manager and asst manager delivered the sewing kit and bandages and showed appropriate concern. This is where it got weird and uncomfortable: they proceeded to tell us they personally inspect every suite prior to guests arriving and there was absolutely no glass in our room. They asked us if we broke anything. Nope. They then kept saying what a surprise this is and a concern for them to solve where this glass came from. Again, they told us that when they inspected the room, there was no glass on the floor so it couldn’t have been there. In spite of their accusatory tone, we were very amicable - stating that the previous guests likely broke something and a few pieces were missed - accidents happen. They explained to us again that it simply could not have happened because they inspected the room. Sigh. We weren’t looking for any special treatment or discounts. We were being very agreeable and letting them know we weren’t upset - but my husband has a piece of glass in his foot. We ended up going to emerg because he couldn’t walk. It was in there deep, but the doc got it. And if you think a piece of glass in the heel hurts, I’m told a needle for freezing is much worse ;) When we went to the front desk later that evening about a separate query, the asst manager was at the desk and thoughtfully asked how my husband made out with his foot. We quickly explained that we spent the afternoon in emerg, but kept it short because we weren’t up for another conversation of “blame the guests”. We lost a day of vacation due to this incident. Stuff happens. But their defensive attitude added more salt to the wound, so to speak.

We stayed one night while in town to see a show at Confederation Center, which was just a 10 minute walk away. Our room was clean and quiet and the beds comfortable. The included breakfast was great.