Comfort Inn Chicoutimi

Unhygienic and foul-smelling hotel I absolutely do not recommend this establishment. For the price paid, one expects at least cleanliness and a healthy environment, but this hotel seems stuck in the 80s, severely lacking maintenance and neglecting basic hygiene. An unbearable smell upon entry: The biggest downside remains the odor in the room. A persistent and suffocating smell of stale tobacco mixed with mustiness and humidity hit us as soon as we opened the door. It was impossible to get rid of it, even when trying to air it out (just a simple opening of 30/20cm). General cleanliness leaves much to be desired: The Danby mini-fridge in the room was covered in fingerprints, dust, and scratches. One wonders if the cleaning was actually done before our arrival. Equipment from another era: The landline phone on the nightstand is yellowed with age, just like the "Applied Comfort" heating/cooling unit that accumulates dirt and blows out air with a questionable odor. Even the iron provided seems to date from another decade. Worn and tired room: The fabric wall coverings are peeling at the corners and have suspicious stains, which likely explains the musty smell. The wooden furniture is chipped and dusty in the grooves. As for the old patterned carpet, it seems to be soaked in dirt for years. Surprise upon opening the bed, the comforter was completely worn out. Frame and security: The view from the window looks directly onto a busy main road and a commercial area with no charm whatsoever. Moreover, the state of grime and wear on the door leading to the hallway of the rooms is not reassuring. In short, an establishment that is in dire need of a complete renovation, total disinfection, and a serious cleaning. Move along, your health and comfort depend on it. Also, be aware that there is no elevator. The receptionist, all alone, tried to find a solution by offering us another room, but it was worse. I emphasize her professionalism.

Welcoming , VERY ORDINARY CHECK-IN (employee does not invest, do not believe and do not sell his product ) Extremely noisy air conditioning , even when the one in the room is closed. Good luck sleeping... Dirty beige rug at greatness ... Cleanliness of the bathroom leaves something to be desired... partially blocked bath drain, not performing toilet flush system. Small empty fridge (no water btle, no coffee, NOTHING) Breakfast included , but disappointing; Undercooked canned egg, uncooked bacon, dubious cubed potato... All this for $300 a night, pure and simple flight. I would not recommend... Avoid!

There should be at least Queen beds instead of double beds. Also, the hotel should enforce the parking policy for downstairs rooms with parking in front of room numbers. We arrived after our family dinner late in the evening and a truck was taking our place in addition to backing his pickup box two feet from our patio door. Ordinary! The employees did nothing despite the fact that I mentioned the problem to them.