Best Western Plus Universel

My brother and I were on a road trip from Niagara on the Lake to PEI and our first overnight stay was the Best Western Drummondville. It was an intersting but wonderfully surprising stop from the moment that we arrived. There was a high school graduation going on in the parking lot that was both entertaining and well laid out for arriving customers to move through the event to the parking for the hotel. Inside we were greeted by very welcoming front desk staff who explained what was going on and assured us that it would not impact on either our ability to dine in the restaurant that night nor our stay. And they were right. We were tired from travelling and were readily able to get a table in the busy restaurant. The service and the food was excellent. The room we had was very good with everything we required - the beds were very comfortable and we didn't hear any noise from the graduation party that was taking place in the hotel. I would highly recommend this lovely stopover as it was without question, the best place we stayed on our way to PEI.

I thought I was booking the hotel directly. Unfortunately, I was redirected to a different website that appeared to be their own. The room price wasn't that bad, but by the time it was all said and done, taxes and fees were over $100.00. On arrival, the parking lot was full of people with a car gala going on. It turned out to be prom night for new graduates, and the cars were used to drop them off at the front door. I had to maneuver through a crowd to get to the front desk. Parking was a nightmare. The front staff stated that the group was there for dinner only, and it would be quiet after 9:00 pm. My room was above the pool area, and I could see the gala area just behind it through the window. The grads looked gorgeous in their gowns and tuxes. I don't begrudge anyone having fun. There was music which I could hear with the bass thumping, and my floor was vibrating. This continued just past 11:00 pm. To top it off, there was a patch of grass where a bunch of young men decided to play soccer. They were very loud, yelling, screaming and carrying on. I let the front desk know about it. I had to turn up the volume of my TV to hear it. Needless to say, my stay was not the best. I reported what had happened the next day to the front desk, and the young staff member said she would let management know. I have booked the Best Western in many provinces and states. This included weddings, 50-year anniversaries and various cardiology conferences, and this is the first time that I felt I doubt I will be back.

Nice place Pool not warm at all Supposed to be heat