Esterel Suites Spa And Lake

3.0 / 5

•

39, Boul. Fridolin-Simard,Esterel, Quebec,J0T 1E0

Reviews from Guests

3.0/5

1,330

Reviews

from real guests

martindK7815DC

Visited the Esterel Emotions last weekend. The 1st night there was a party in the room neck door and had to call security at 1 am. Upon chek out we were double billed for the restaurant and also the 80$ à day deposit for the bath robe had not been refunded. It took almost 1 hour and 2 staff to sort it out. Other than "we are really sorry", nothing was done. I find it unfortunate that the service and competence of the front desk staff isn't held to a higher standard. They will not get any more of our business. If you visit this establishment I highly recommend you take time to carefully review your bill at checkout.

eriktV7639KL

Returning from my business trip late in the evening, I wanted to buy a little snack before going to bed. Since everything was closed, I wanted to head to the vending machines on the premises. But neither of the two I tried worked. A bit frustrating when you see the snack right in front of you. A bit disappointing for a company of this size, at least remove them if it doesn't work!

384h_l_nel

Luxurious suite with a stunning view of the lake and outdoor spas... very comfortable bed, but the furnishings in the living room and outside are not comfortable at all... the back is too supported because the cushions are too soft, while the outdoor furniture is plastic, making it very hard on the back... as for the restaurant Le Voilier... the view is magnificent, and what can I say about the dinner and service... I recommend it... the best lobster tail, so tender, and what can I say about the breakfast buffet... truly delicious and everything is fresh.

Facilities Details

Pool

Free Parking

Free Wifi

Spa

Sauna

Fitness Center

Laundry

Shops (on site)

Skiing

Ski service

Ticket Service

Turkish/Steam Bath

Bicycles

Elevator

Vending machine

Private Beach Area

Meeting stationery

Golf course [on-site]

Garden

Newspapers

Proposal spot

Towels

Pool Table

Business Center

24-Hour Front Desk

Daily Housekeeping

Canoeing

Smoke-free property

Desk/workspace

Water sports (non-motorized)

Terrace

Computer station

Boating

ATM on site

Pool

Free Parking

Free Wifi

Spa

Sauna

Fitness Center

Laundry

Shops (on site)

Skiing

Ski service

Ticket Service

Turkish/Steam Bath

Bicycles

Elevator

Vending machine

Private Beach Area

Meeting stationery

Golf course [on-site]

Garden

Newspapers

Proposal spot

Towels

Pool Table

Business Center

24-Hour Front Desk

Daily Housekeeping

Canoeing

8 Available Room Types

Suite, 1 King Bed with Day bed, Lake View (Emotion)

Suite, 1 King Bed with Day bed, Lake View (Emotion)

Non-smoking

Soundproof

Air Conditioning

Dining Area

Blackout curtains

Refrigerator

Bathtub or Shower

Wardrobe/Closet

Free Wifi

Tea/Coffee Maker

Kitchenette

iPod dock

Balcony/Terrace

Toaster

Cleaning Products

Towels

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Private bathroom

Bathrobes

Hair dryer

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Bathtub

Fireplace

Kitchen

Microwave

Room service [24-hour]

Suite, 1 King and 1 Day bed, Lake View (Evolution)

Suite, 1 King and 1 Day bed, Lake View (Evolution)

Non-smoking

Dining Table

Soundproof

Air Conditioning

Dining Area

Blackout curtains

Refrigerator

Bathtub or Shower

Wardrobe/Closet

Free Wifi

Tea/Coffee Maker

Kitchenette

iPod dock

Balcony/Terrace

Toaster

Cleaning Products

Towels

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Private bathroom

Bathrobes

Hair dryer

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Bathtub

Fireplace

Kitchen

Microwave

Room service [24-hour]

Suite, 1 King and 1 Day bed, Garden View (Evolution)

Suite, 1 King and 1 Day bed, Garden View (Evolution)

Non-smoking

Dining Table

Soundproof

Air Conditioning

Dining Area

Blackout curtains

Refrigerator

Bathtub or Shower

Wardrobe/Closet

Free Wifi

Tea/Coffee Maker

Kitchenette

iPod dock

Balcony/Terrace

Toaster

Cleaning Products

Towels

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Private bathroom

Bathrobes

Hair dryer

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Bathtub

Fireplace

Kitchen

Microwave

Room service [24-hour]

Suite, 1 King and 1 Day bed, Spa, Garden View (Evolution)

Suite, 1 King and 1 Day bed, Spa, Garden View (Evolution)

Non-smoking

Dining Table

Soundproof

Air Conditioning

Dining Area

Blackout curtains

Refrigerator

Bathtub or Shower

Wardrobe/Closet

Hot Tub

Free Wifi

Tea/Coffee Maker

Kitchenette

iPod dock

Balcony/Terrace

Toaster

Cleaning Products

Towels

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Private bathroom

Bathrobes

Hair dryer

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Bathtub

Fireplace

Kitchen

Microwave

Room service [24-hour]

Suite, 1 King Bed with Day bed, Garden View (Emotion)

Suite, 1 King Bed with Day bed, Garden View (Emotion)

Non-smoking

Soundproof

Air Conditioning

Dining Area

Blackout curtains

Refrigerator

Bathtub or Shower

Wardrobe/Closet

Free Wifi

Tea/Coffee Maker

Kitchenette

iPod dock

Balcony/Terrace

Toaster

Cleaning Products

Towels

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Private bathroom

Bathrobes

Hair dryer

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Bathtub

Fireplace

Kitchen

Microwave

Room service [24-hour]

Facilities Details

Pool and Spa

Turkish/Steam Bath

Fitness Center

Private Beach Area

Spa

Sauna

Parking and Transportation

Free Parking

Food & Drink

Vending machine

Front Desk Services

Ticket Service

Newspapers

24-Hour Front Desk

ATM on site

Activities

Skiing

Pool Table

Canoeing

Entertainment and Family Services

Ski service

Meeting stationery

Smoke-free property

Business Facilities

Business Center

Shops

Shops (on site)

Common Areas

Terrace

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Pool

Bicycles

Elevator

Golf course [on-site]

Garden

Proposal spot

Towels

Desk/workspace

Water sports (non-motorized)

Computer station

Boating