Country Inn & Suites By Carlson, Ottawa West

It took as roughly an hour to reach the hotel after leaving the game (though that was 55 minutes in the car park and only 5 minutes to the Marriott!). We were very happy with every aspect of our stay…except the breakfast. At one point they were out of glasses, bread/bagels, waffle mix, milk and spoons. Breakfast aside, we had a great night stay.

From check in to check out, all staff was excellent! Room was perfectly clean. Yard was plowed and salted as there was a snow storm. Bed and pillows were comfortable. Bathroom was spacious and shower was large. We had 1 king bed so had chairs and desk space in our room. The only negatives are hard to change and they are noise levels. We could hear hallway noise and there were hockey teams making lots of noise. One team was respectful of other guests but the other team was not. Staff did try to make sure other guests were not bothered as well as they could. I would recommend this hotel it is close to the NHL Arena and other things too.

I spent a few nights here while visiting local attractions. The location is very convenient, near the highway, near lots of restaurants and shopping, and a short walk from the Canadian Tire Centre. My room was very clean and everything in the room worked properly. The common areas of the hotel also appeared well maintained and clean. The elevator was a bit slow is my only (very minor) complaint. There was a hockey team staying at the hotel one of the nights I was there. I thought the hotel did a good job keeping the peace with so many kids running around. The hotel breakfast was pretty standard. Nothing to get excited about. I was worried that I would get muscled out of breakfast the night that the hockey team was there, but the staff were doing a great job keeping the breakfast item stocked. There was a very heavy snow storm my last night there, but the lot was cleared of snow and salted when I left in the early hours of the morning. All the staff I interacted with were very friendly. All in all, I had a great stay and would make this my first choice if I am back in the area.