Fairmont Chateau Laurier

4.0 / 5

•

1 Rideau Street

Reviews from Guests

4.0/5

4,851

Reviews

from real guests

CheshireDave33

Stunning building and clean rooms. However, acknowledging this is a heritage building, there are too many inconveniences such as no usb plugs and all sockets on the floor and not by beds. Shower difficult to use. Rooms small for the money and very dated. Breakfast service buffet is oddly laid out and again stone cold plates for hot food. Why can’t hotels provide hot plates for hot food. It’s basic hospitality. Poor breakfast choice of breads and the toaster takes far too long. You have a domestic toaster on the bar. Woefully inadequate for the needs of guests. Too pricey for what you get here

H5152PVrobertd

The Fairmont Chateau Laurier is a luxury hotel built in 1912, across the street from the Grand Trunk Railway Station. It is near Parliament Hill and the Byward Market. When viewed from across the street, it looks like a castle. When I checked in, I was upgraded from a classic queen room to a deluxe king room because I am a silver member of their loyalty programme. My room was probably two rooms in 1912 that were later combined. That would explain why I had two bathrooms! That would be great if I was sharing the room with someone. The room itself was comfortable and I enjoyed my stay here. I was surprised to find out that you need to make a reservation for breakfast. This is the only hotel where I needed to do so. The breakfast buffet was decent and they have a station where they make fried eggs and omelets to order.

janegX8449WC

Not worth it! Rooms are very dated & bathrooms especially small. Valet parking is chaotic & expensive. Had to line up for 10 minutes for breakfast, even with a reservation. Breakfast servers were great however buffet breakfast was cold. Fire alarm went off and on 3 times during the night until an announcement on speakers explained there was no issue. Thanks for a great nights sleep, It is however a beautiful grand hotel in a good location. Service & customer focus needs to improve. Also overcharged on our bill but corrected after we called.

Facilities Details

Free Wifi

Spa

Fitness Center

Laundry

Shops (on site)

Wifi (Surcharge)

Skiing

Braille and tactile signage

On-site accessible self parking

Toiletries

Garden

Elevator

Bicycle Rental

Accessible concierge desk

Express Check-in/Check-out

Meeting stationery

Accessible route to the registration desk

Wi-Fi in public areas

Proposal spot

Baggage Storage

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Desk/workspace

Valet Parking

ATM on site

Concierge Service

Free Wifi

Spa

Fitness Center

Laundry

Shops (on site)

Wifi (Surcharge)

Skiing

Braille and tactile signage

On-site accessible self parking

Toiletries

Garden

Elevator

Bicycle Rental

Accessible concierge desk

Express Check-in/Check-out

Meeting stationery

Accessible route to the registration desk

Wi-Fi in public areas

Proposal spot

Baggage Storage

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Desk/workspace

Valet Parking

ATM on site

10 Available Room Types

Executive Suite, 1 King Bed

Sleep comfort items

Electric Kettle

Air Conditioning

Blackout curtains

Tea/Coffee Maker

Clothes Rack

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Free Toiletries

Cleaning Products

Visual alarm

DVD/CD player

Sitting Area

Room service [24-hour]

Non-smoking

Microwave

Laptop workspace

Minibar

Wifi (Surcharge)

Daily housekeeping

Towels

Hypoallergenic

Telephone

High Chair

Toilet

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Iron

Fairmont Gold, Room, 1 King Bed

Non-smoking

Sleep comfort items

Electric Kettle

Microwave

Laptop workspace

Air Conditioning

Blackout curtains

Minibar

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Hypoallergenic

Telephone

Clothes Rack

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Free Toiletries

High Chair

Cleaning Products

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Iron

DVD/CD player

Sitting Area

Room service [24-hour]

Presidential Suite, 1 King Bed

Sleep comfort items

Electric Kettle

Air Conditioning

Blackout curtains

Tea/Coffee Maker

Clothes Rack

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Free Toiletries

Cleaning Products

Visual alarm

DVD/CD player

Sitting Area

Room service [24-hour]

Non-smoking

Microwave

Laptop workspace

Dining Area

Minibar

Wifi (Surcharge)

Daily housekeeping

Towels

Hypoallergenic

Telephone

High Chair

Toilet

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Iron

Junior Suite, 1 Queen Bed

Sleep comfort items

Electric Kettle

Air Conditioning

Blackout curtains

Tea/Coffee Maker

Clothes Rack

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Free Toiletries

Cleaning Products

Visual alarm

DVD/CD player

Sitting Area

Room service [24-hour]

Non-smoking

Microwave

Laptop workspace

Minibar

Wifi (Surcharge)

Daily housekeeping

Towels

Hypoallergenic

Telephone

High Chair

Toilet

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Iron

Signature Room,1 King Bed (Parliament or Majors Hill Park View)

Signature Room,1 King Bed (Parliament or Majors Hill Park View)

Non-smoking

Sleep comfort items

Electric Kettle

Microwave

Laptop workspace

Air Conditioning

Blackout curtains

Minibar

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Hypoallergenic

Telephone

Clothes Rack

Desk

Toiletries

Free Toiletries

High Chair

Cleaning Products

Toilet

Visual alarm

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

DVD/CD player

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Spa

Parking and Transportation

Bicycle Rental

Valet Parking

Front Desk Services

Express Check-in/Check-out

Baggage Storage

24-Hour Front Desk

ATM on site

Concierge Service

Activities

Skiing

Entertainment and Family Services

Meeting stationery

Smoke-free property

Business Facilities

Business Center

Shops

Shops (on site)

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Wifi (Surcharge)

Wi-Fi in public areas

Miscellaneous

Braille and tactile signage

On-site accessible self parking

Toiletries

Garden

Elevator

Accessible concierge desk

Accessible route to the registration desk

Proposal spot

Desk/workspace