My credit card was charged twice. Once by the third-party central and once by the hotel. During the stay, they confirmed to me that they would refund me. Two weeks later, still no refund. I contacted the hotel, they do not want to help me, they told me to contact the central. The central is unable to help me (AI robot). I contacted the hotel again, spoke to the Supervisor (super arrogant), he said he could not help me. He hung up on me. Wow! This is fraud. $700 for one night when it was supposed to cost me $250. I do not recommend this hotel.
