Comfort Inn Saskatoon

Location close to SaskTel Centre. Room was clean but in need of some updates. Flooring looked like someone on skates walked across it. Breakfast was good, both hot and cold items.

The management team (Shannon) is awesome Shannon will go way out of her way to make guests feel welcome. She will even help out a guest on her day off, Sunday. Very impressed with her & her staff. She has obviously take great care in training her staff. Can’t wait to come back next time my crew & I are in town.

I need to share a serious and alarming experience I recently had at a hotel I once trusted. What I went through cannot be ignored, and that’s why I’m writing this letter: to warn others and ensure no one has to go through the same nightmare. I’ve stayed at this hotel multiple times in the past, always relying on its quality and service. However, this time, the situation was completely different. The cleanliness was in an absolutely deplorable state. Upon entering my room, I immediately noticed there were only a small number of towels—just a couple, when there should have been more. The room also had only one toilet paper roll, and there was nothing else. There was no shampoo, no conditioner, and to make matters worse, the conditioner bottle was broken and useless. This wasn’t just a minor oversight — this was a blatant disregard for guest welfare. The level of hygiene and care had completely collapsed, and as a result, the hotel became a breeding ground for something much worse. During my stay, I was severely attacked by bed bugs. At first, I thought they were mosquito bites, which could be understandable in warmer seasons. But the situation struck me as odd, especially since we were in the middle of winter, with temperatures close to -20°C. When the symptoms worsened, I realized something was terribly wrong. The incessant itching, the swelling on my face, and the fever led me to seek medical attention immediately after returning home. It was then that, to my horror, it was confirmed that these were indeed bed bug bites. What was meant to be a peaceful trip turned into a full-blown nightmare. Beyond the physical impact, the experience resulted in unexpected costs. I had to spend on doctor’s visits and medications to treat the allergic reactions, not to mention laundering all my belongings to ensure I didn’t bring the parasites back home. The emotional toll was significant as well. Coming back from a trip that should have been restful, only to find myself sick and drained, is something no one should have to go through. And what’s even worse: this was not an isolated incident. As a frequent guest and a Diamond member, I always opted for higher-quality rooms, expecting service that matched the price. Instead, what I encountered was neglect on every level. The situation has spiraled out of control, and this hotel should be held accountable. It doesn’t matter how much you pay — all guests deserve the same standard of service, and at the very least, basic hygiene and safety should be guaranteed. I’m writing this letter to alert everyone considering staying at this hotel. Negligence in cleanliness can result in serious health risks, not just for guests, but for anyone who unknowingly carries the parasites back to their homes. This is not a minor issue — it’s something that demands attention, and it cannot be brushed off. The disregard for cleanliness isn’t just an oversight; it’s a direct threat to the safety and well-being of guests. I’m sharing this because I don’t want anyone else to go through what I went through. This is not a baseless complaint — it’s a warning about a serious problem that can affect anyone’s health and comfort. A hotel has one fundamental responsibility: to provide a clean and safe environment. If a hotel fails at this, it doesn’t deserve the trust of its guests. Before booking your next stay, please take a moment to think carefully. Cleanliness is not a luxury — it is a basic necessity. Don’t let a hotel’s lack of care turn your trip into a nightmare, as it did for me. No one deserves to return from a trip healthy and leave sick, and that’s the reality I’m trying to prevent by sharing my story.