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Reviews from Guests

3.0/5

tripadvisor

120

Reviews

from real guests

JordiG279

1

/

5

My experience at this Punta Arenas hotel was not satisfactory. Although its location is central and convenient, the old decor and facilities make it feel neglected. The rooms are uncomfortable and the cleanliness is fair, leaving much to be desired in terms of maintenance details. The worst was the constant noise of the cars at night, which seemed like an endless race. It was impossible to sleep well. Considering the quality of the facilities and services offered, I found it expensive for what they actually offer. I don't recommend it.

moiperso1952

1

/

5

The positives Hotel located in the city centre Charming staff listening A well done housekeeping The negatives Old sanitary. A bathtub but no crowd to take a bath Old bedding A view of a boulevard so a lot of noise day and night A breakfast that is not continental An indecent value for money (over $300 per night)

pamelau501

3

/

5

El lugar es acogedor, la atención buena y la ubicación 10/10, el desayuno es horrible... HORRIBLE, nunca había tenido un desayuno tan malo en ningún hotel, el pan era chicle y si se enfriaba duro como piedra, todos los días lo mismo (no es bufet) somos vegetarianas y eran 6 pan de molde, con queso, había que pedir la mantequilla o no te la pasaban. No hay más opciones. El ruido de los autos es insufrible el fin de semana (nos quedamos 4 noches) pero fuera de eso, es un sitio agradable, buena atención, pero no ir con expectativas de desayuno, mejor ir a un sitio aledaño para desayunar. En recepción, muy atentos, buena onda, pedimos recomendaciones y nos apoyaron en todo momento. The place is cozy, the service is very good and the location 10/10, the breakfast is horrible... HORRIBLE, I have never had such a bad breakfast in any hotel, the bread was chewing gum and if it cooled down it was hard as a stone, every day the same thing (it's not a buffet) we are vegetarians and there were 6 sliced ​​bread, with cheese, you had to ask for the butter or they wouldn't give it to you. There are no more options. The noise of the cars is unbearable on the weekend (we stayed 4 nights) but beyond that, it is a nice place, good service, but don't go with breakfast expectations, better go to a nearby place for breakfast. At reception, very attentive, good vibes, we asked for recommendations and they supported us at all times.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi