Terranostra Hotel

Let me start by making clear that the expectations of our tour group were that we would be staying in high quality establishments with 4 star standards and indeed, that is what we experienced elsewhere in Chile and Argentina. So, someone cocked up - and having arrived late evening, we agreed to stay that night but really this was not what we expected. In terms of the area, it is certainly lively on a Friday night, which may be what some people look for, with plenty of bars, night clubs and party venues all within a short walk but don't expect any fine dining. The accommodation was less than satisfactory with no fan or air conditioning and with so much noise from the street until the early hours. A hotel safe that could not be locked was highly insecure and we had to place valuables in the safe of one of the other tour party members - wisely as it turned out as there was a robbery in the street just as we returned from a late evening drink. Final straw was the family of ants appearing in the middle of the bathroom floor just before my shower. We did like the continental breakfast and the staff in the hotel that morning did try to make the visit as pleasant as they could. In summary then, this place needs a significant refurb but if you want to be in a more edgy part of town with lots of vibe then that may suit you. For us, this was simply not what we had paid for or expected.

This hotel has two drawbacks - it is in a complete state of neglect on the inside and is in a very grimy part of town. The first two photos show the entrance from the outside and inside. The third photo shows our shower. If you are smart you won't venture as far as a shower. It's the first time in my life that I have showered in flip-flops. We left after the first night and found a much more pleasant hotel further up the hill. There seem to be some good TripAdvisor reviews of the hotel within the last couple of years. The hotel has been going downhill for a while I would suggest, so I am suspicious. If you still want to stay here, I would suggest just turning up and seeing for yourself before you commit. It's not like it's full or anything!

Stayed for one night as part of a touring holiday - originally booked for three nights but the whole group was moved on. Outside not particularly welcoming, graffiti on walls, one person on reception so check in took ages. Our room was small and shabby. Basically clean but the towels and bedding were grey and well worn. The so called bar and dining area was empty and I don’t know how one would have eaten or drunk that evening. The one redeeeming feature was the friendly young lady who cooked breakfast in the dining room next morning. Basically the place needs to be brought up to a higher standard if it wants to attract more visitors. I wouldn’t recommend it at all.