Overall Reviews

4.0/5

tripadvisor

151

Reviews

from real guests

0jjz1

4

/

5

Convenient location (not sure if you're traveling by metro or bus) and well maintained facilities. There are smoking rooms, and I'm not sure how they're separated from non-smoking. I would the...

Resort04250631804

5

/

5

Another fantastic experience at Hefei Sheraton! This hotel really goes the extra mile to look after their guests- helping arrange an extra room for my wife’s parents even though the person doing the...

jyeagerjr1967

5

/

5

The staff is very friendly and always willing to help you. Rooms are spacious, the food is very good. The hotel gym is also very good. I have heard stories of poor internet connectivity while in...

Facilities Details

Fitness Center

Hot Tub

Massage

Sauna

Spa

Asian breakfast

Bar

BBQ Facilities

Breakfast [buffet]

Breakfast [continental]

Grocery delivery

Kitchen

Restaurants

Room service [24-hour]

Currency Exchange

Lockers

Air conditioning in public area

Business facilities

Concierge

Doorman

Food delivery

Heating in public area

Laundromat

Laundry service

Luggage storage

Postal service

Safety deposit boxes

Salon

Smoke-free property

Smoking area

Xerox/fax in business center

Family/child friendly

Kids club

Kids meal

Swimming pool [kids]

Meeting/Banquet Facilities

Anti-viral cleaning products

Breakfast in room

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Hygiene certification

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Daily Housekeeping

Dry Cleaning

Ironing Service

English

Chinese [Mandarin]

Japanese

Korean

Free Wifi

Free Wi-Fi in all rooms!

Internet

Internet [LAN]

Internet services

Wi-Fi in public areas

Access all room by interior corridor

Accessibility for all meeting spaces

Accessible registration desk

Accessible rooms have doors 32-inch wide opening

Accessible route to the registration desk

Accessible vanities in some rooms

Adjustable height hand-held shower wand some rooms

Alarm clock telephone ringers in some rooms

Audible alarms in all guest rooms and suites

Audible alarms in all public hallways

Deadbolts on all guest room and suites doors

Electronic room key

Elevator

Entirely Route to accessible guest rooms

Flashing door knockers in some rooms

Hearing accessible rooms some rooms

Lever handles on all guest room doors

Lowered deadbolts on some guest room doors

Lowered electrical outlets in some rooms

Lowered night guards on some guest room doors

Lowered view ports in some guest room doors

Main entrance

Mobility accessibility in some rooms

Non-slip grab bars in some bathrooms

On-site accessible restaurants / lounges

On-site accessible self parking

Roll-in shower in some rooms

Room windows that open

Safety chains and/or latches on all guest doors

Secondary locks on all room windows

Self-closing doors on all guest rooms and suites

Toilet seat at wheelchair height -- some rooms

Transfer showers in some guest rooms

View ports in some guest room and suites doors

Visual alarms in all public hallways

Wheelchair accessible

Billiards

Gym/fitness

Hammam

Spa/sauna

Steamroom

Swimming pool

Swimming pool [indoor]

Ticket services

Facilities for Disabled Guests

CCTV in common areas

Check-in/out [express]

Check-in/out [private]

Check-in [24-hour]

Fire extinguisher

Front desk [24-hour]

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Airport transfer

Car park [free of charge]

Car park [on-site]

Car power charging station

Rental car

Shuttle service

Taxi service