DoubleTree by Hilton Hotel Wuhu

4.0 / 5

•

15 CHANGJIANG MIDDLE RD JINGHU DISTWUHU241000

Reviews from Guests

4.0/5

867

Reviews

from real guests

leesharpies

I have recently stayed in the Double Tree Wuhu. On first impressions its a lovely hotel. Clean, Comfortable, Great location, attentive, welcoming and very helpful reception staff. But the biggest let down is the quality of the catering and hospitality of the catering team. Breakfast was fine, absolutely no complaints regarding breakfast. But, one evening we finished work late and decided to eat in the hotel. This was circa 20.15 in the evening. Basically we was told restaurant would close at 2100 but we could get drinks until 2230. So we decided to go for it. Big mistake. 1. there was very little food left. 2. What food there was left was cold, congealed and dried up. 3. All pretty tasteless and unappealing. The staff were far from obliging in cooking fresh material, ie: zero chance of getting something fresh cooked. The manager on duty was simply rude. So at 2100 we was told to finish and move to the bar area. When they say bar, I think they meant the counters. Probably the single most unappealing depressing bar Ive been to in any hotel claiming to be 4 - 5 stars. It is appalling. And whats worse is the continued rudeness of the manager when you have the audacity to ask for another drink. at 21.15. The telling off I got was incredible. What happened to the bar being open until 22.30 and the customer is king? This hotel seriously needs to improve its dining procedures and most certainly needs to make the bar more appealing and open towards customers, who at the end of the day simply wish to relax and unwind at the end of a stressful day.

Oriol_de_Montreal

Rooms are ok, but the two restaurants are gloomy and the food is really bad. Forget lunch/dinner in the hotel. The location is good, excellent for runners that can enyoy the nearby pedestrian path along the river Yangtze.

DorisLCY

I was staying at DoubleTree by Hilton Wuhu for 1 night. I arrived late after work but the staff was very friendly. My room was upgraded which was very comfortable. There was a wide veriety of food for breakfast and the staff was very warm to take care of the guests. I did not have time to walk around the surroundings of the hotel which is sitting aside the river. I will stay at DoubleTree next time when I travel here definitely.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wired Internet

Wi-Fi in public areas

Dry Cleaning

Garden

Golf course [on-site]

Ironing Service

Massage

Daily Housekeeping

Japanese Spoken

Swimming pool

Fax/Photocopying

Ticket Service

Tours

Yoga room

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

BBQ Facilities

Suit Press

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room service [24-hour]

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Laundry

Lockers

Lao Spoken

Postal service

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Babysitting/Child Services

Game Room

Hair/Beauty Salon

Souvenir/Gift Shop

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Norwegian Spoken

Karaoke

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wired Internet

Wi-Fi in public areas

Dry Cleaning

Garden

Golf course [on-site]

Ironing Service

Massage

Daily Housekeeping

Japanese Spoken

10 Available Room Types

PREMIER ONE BDRM SUITE W/LOUNGE ANDRIVER VIEW

PREMIER ONE BDRM SUITE W/LOUNGE ANDRIVER VIEW

Air Conditioning

Bathrobes

Tea/Coffee Maker

Hair dryer

Ironing Facilities

Microwave

Minibar

Refrigerator

Shower

Slippers

KING GUEST ROOM

Air Conditioning

Bathrobes

Hair dryer

Ironing Facilities

Minibar

Shower

Slippers

KING ONE BEDROOM SUITE WITH LOUNGE ACCESS

KING ONE BEDROOM SUITE WITH LOUNGE ACCESS

Air Conditioning

Bathrobes

Hair dryer

Ironing Facilities

Minibar

Shower

Slippers

KING EXECUTIVE GUEST ROOM WITH LOUNGE ACCESS

KING EXECUTIVE GUEST ROOM WITH LOUNGE ACCESS

Air Conditioning

Bathrobes

Hair dryer

Ironing Facilities

Minibar

Shower

Slippers

TWIN GUEST ROOM

Air Conditioning

Bathrobes

Hair dryer

Ironing Facilities

Minibar

Shower

Slippers

Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Bar

BBQ Facilities

Buffet-Style Restaurant

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Postal service

Smoke-free property

Babysitting/Child Services

Family/child friendly

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Game Room

Cleaning Services

Dry Cleaning

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Suit Press

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Spanish Spoken

Korean Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Lao Spoken

Hungarian Spoken

Indonesian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Garden

Golf course [on-site]

Swimming pool

Tours

Yoga room

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Heating

Designated Smoking Area

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Car park [free of charge]