Dream Castle

Stayed here for 7 days with a group of friends for the World Championship Games. The location is great as it's on the subway line and 2 stops from the National Stadium and also very close to other attractions such as the Great Wall. The double room that we got was a decent size (by Asian standards). Free wifi is available. The bathroom was a bit awkward as the sink, toilet and shower were all in the same space so everything gets wet when you shower. The room itself is very dated and there were stains on the curtains and bed linen. The walls were stripping due to leakage from the ceiling. The entire room and linens smell of cigarette smoke. The lady at the front desk speak zero English but she tried her best to help us with Google Translate. Breakfast is supposedly included in the room rate but we didn't utilize it.

This is the first time I write a bad review. There's many annoying things about this hotel but I really don't want to waste my time even talking about this place (you should be moving to your next option by now). In case you are still interested... First of all, only one lady speaks English and she was never there. I could only talk to her by phone. For after hours, it was IMPOSSIBLE to communicate with anyone in there because I couldn't even talk to that lady (unless you speak any chinese of course). Bathroom was disgusting. Internet never worked. I never got my "included" breakfast. Good luck getting some sleep in those beds and with all the noise. The list goes on and on. Don't do it!

We pre-paid at time of check in for 3 nights at this hotel. I travel internationally extensively and stay at several hotels every month all over Asia, Europe and the Americas. I do not write a bad review unless one is really deserved. One is needed for our recent stay at this property. The name and the website for this hotel are very deceiving. Problems: 1. Hotel is almost impossible to find. There is no indication on the exterior of the building that a hotel is inside. There is a small sign impossible to read from the entry door that indicates Beijing Dream Castle. There is a company name outside of the reception but has nothing to do with the Beijing Dream Castle 2. Front desk clerk tried to sell us on an overpriced trip to The Great Wall as we were checking in. Not comforting to have a clerk try to take advantage of us while we are checking in... 3. On the day we were scheduled to check out, the reception called and woke us up at at 8:15 a.m. to confirm our prompt departure. We verbally confirmed we would leave by 12:00 p.m. However, this confirmation was not enough, the front desk clerk knocked on our door at 10:30 a.m. to make sure we knew we had to be out promptly at 12:00 p.m. Rude... 4. The air conditioning was weak and did not cool. 5. The hot water took 6 minutes to heat up. 6. Pillows are made fava beans or some similar substance. 7. We requested a non-smoking room via the hotel's website reservation system, however, the room smelled smoke drenched and but the front desk clerk insisted it was a non-smoking room. 8. We requested a quiet room via the hotel's website reservation system, however, the front desk clerk put us in a room facing the busy freeway instead of the back of the hotel. 9. Breakfast is only served for ONE HOUR from 7:30 a.m. to 8:30 a.m. What a joke... 10. Bathrooms were dirty. 11. Dirty bed sheets were not changed. 12. Hotel website indicates WIFI is available but there is no WIFI, just eithernet cable. Positive: The hotel location is good for access to local food, shopping, and western restaurant chains. The hotel location is not too far from subway station and very close to bus stop.