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Reviews from Guests

4.0/5

tripadvisor

1,640

Reviews

from real guests

980JohnM980

4

/

5

I am currently staying at this property and was quite quiet when I checked in. The Hotel will close this Saturday, March 14th, for an extensive renovation. I was told Westin will not be the operator when it reopens but still a Bonvoy property. There was literally no one at the check in desk or any living person in the lobby when I walked in the door yesterday. A person did pop out beyond the wall as I got closer. She checked me in and upgraded me to a one bedroom suite on the 9th floor as a Bonvoy Titanium member. The room was clean and stocked. A welcome fruit platter and free sodas and beer were offered. They did a turn down service that evening The lounge on the 32nd floor is closed so they were using the restaurant on the 2nd floor. Breakfast , the next morning was surreal . I was the only person, besides the servers, in the vast restaurant . I was provided a paper menus with a Chinese/Western options. No buffet was offered, which is understandable. The server told me I was the only person to shown up this morning. They provided all the services to me and besides the restaurant breakfast , everything was being run as a full service Westin property.

Pugwash1968

3

/

5

Had a business trip to Beijing, i stayed in this area many times at the Hilton on the other side of the street. This hotel is a better location wise at its basically on top of the metro entrance / exit. Else i would use google maps etc to see anything else, hotels cant move or change what is near by :). Check-in experience was really disappointing for a hotel of this quality in Beijing, hardly any of the staff can speak any English on Sunday at 1pm. They kept trying to give excuses until i called a local friend who had to resolve the whole situation. While I was waiting for the friend in the lounge I saw numerous other guests have issues with the lack of English with some choice words being used which I dont think where understood by the staff. Lounge is a nice place, great views and nice atmosphere, breakfast area is really dated. The chairs are damaged, and not one or 2 but nearly everyone. However the selection of food is good. The dated experience spans to the bedroom as well with a musty smell present, but the room did have a nice view. If you dont mind a place thats feeling its age then its ok, else go across the street if you want this area.

Viajero1199

5

/

5

Good location, just above a MTR station that goes through line 10, with easy transfers to major shopping or attractions. One can also use the same line to reach the Daxing airport or the airport rail. Customer service was great, attending to requests and keeping the area clean as per Marriott standard. Like how the attendants are thoughtful to details and cleanliness too. Breakfast was a good spread with a mix of American, Chinese and Japanese. One good part compared to many hotels of the same tier is the space, where you won’t be short of seats. Lastly, love the spaciousness of the gym which separates the cardio and strength training area.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Children's books and toys

Access all room by interior corridor

Accessibility for all meeting spaces

Accessible registration desk

Accessible rooms have doors 32-inch wide opening

Accessible route to the registration desk

Adjustable height hand-held shower wand all rooms

Alarm clock telephone ringers in all rooms

Audible alarms in all guest rooms and suites

Audible alarms in all public hallways

Bathtub grab bars in all rooms

Deadbolts on all guest room and suites doors

Electronic room key

Elevator

Entirely Route to accessible guest rooms

Entrance to on-site business center

Entrance to on-site fitness center

Entrance to on-site spa

Lever handles on all guest room doors

Lowered electrical outlets in all rooms

Lowered view ports in some guest room doors

Main entrance

Mobility accessibility in some rooms

Non-slip grab bars in some bathrooms

On-site accessible restaurants / lounges

On-site accessible self parking

Roll-in shower in some rooms

Room windows that open

Safety chains and/or latches on all guest doors

Secondary locks on all room windows

Self-closing doors on all guest rooms and suites

Toilet seat at wheelchair height -- some rooms

Transfer showers in all guest rooms

View ports in all guest room and suites doors

Visual alarms in all public hallways

Visual alarms in some guest rooms and suites

Wired Internet

Wi-Fi in public areas

Ironing Service

Massage

Honeymoon Suite

Pool with view

Daily Housekeeping

Japanese Spoken

Swimming pool

Fax/Photocopying

Ticket Service

Tours

Anti-viral cleaning products

Breakfast in the Room

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Alternative meal arrangement

German Spoken

Dutch Spoken

Grocery Deliveries

Poolside bar

Restaurant

Room service [24-hour]

Snack Bar

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Facilities for Disabled Guests

Room Service

Hindi Spoken

Croatian Spoken

Heating in public area

Laundry

Lockers

Postal service

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Latvian Spoken

Game Room

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Karaoke

Entertainment Staff

Valet Parking

Nearby Location

City Mall Shopping Centre

City Mall Shopping Centre

109 m

Happy Gorilla Treetop Adventure (Kuai Le Xing Xing Shu Shang Chuan Yue)

Happy Gorilla Treetop Adventure (Kuai Le Xing Xing Shu Shang Chuan Yue)

2.12 km

Kuangshanche (Mine Coaster)

Kuangshanche (Mine Coaster)

2.13 km

Sanyuanli Market

Sanyuanli Market

356 m

Embassy of the United Arab Emirates

Embassy of the United Arab Emirates

404 m

Embassy of the United Republic of Tanzania

Embassy of the United Republic of Tanzania

573 m

China Agricultural Museum

China Agricultural Museum

1.04 km

Shengfu Xiaoguan Market

Shengfu Xiaoguan Market

1.16 km

Dongzhimen Transportation Hub

Dongzhimen Transportation Hub

1.98 km

Chaoyang Valiants Amusement Park

Chaoyang Valiants Amusement Park

2.14 km

Dream World (Solana Mall)

Dream World (Solana Mall)

2.17 km

Art Museum of Beijing Fine Art Academy

Art Museum of Beijing Fine Art Academy

2.19 km

Beijing Maternal and Child Health Care Hospital

Beijing Maternal and Child Health Care Hospital

2.29 km

Beijing Obstetrics and Gynecology Hospital

Beijing Obstetrics and Gynecology Hospital

2.29 km

Organic Farm

Organic Farm

2.50 km

10 Available Room Types

Club Suite, 1 King Bed, City View
Club Suite, 1 King Bed, City View
Club Suite, 1 King Bed, City View
Club Suite, 1 King Bed, City View
Club Suite, 1 King Bed, City View
Club Suite, 1 King Bed, City View
Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Bar

Bar

Satellite Channels

Satellite Channels

Sleep comfort items

Sleep comfort items

Bathtub grab bar

Bathtub grab bar

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Lowered electrical outlet

Lowered electrical outlet

Lowered view port in door

Lowered view port in door

Transfer shower

Transfer shower

Lever handle on door

Lever handle on door

Slippers

Slippers

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Westin, Studio, 1 King Bed, City View
Westin, Studio, 1 King Bed, City View
Westin, Studio, 1 King Bed, City View
Westin, Studio, 1 King Bed, City View
Westin, Studio, 1 King Bed, City View
Westin, Studio, 1 King Bed, City View

Westin, Studio, 1 King Bed, City View

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Bar

Bar

Satellite Channels

Satellite Channels

Sleep comfort items

Sleep comfort items

Bathtub grab bar

Bathtub grab bar

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Lowered electrical outlet

Lowered electrical outlet

Lowered view port in door

Lowered view port in door

Transfer shower

Transfer shower

Lever handle on door

Lever handle on door

Slippers

Slippers

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Westin, Premier Room, 2 Double Beds, City View
Westin, Premier Room, 2 Double Beds, City View
Westin, Premier Room, 2 Double Beds, City View
Westin, Premier Room, 2 Double Beds, City View
Westin, Premier Room, 2 Double Beds, City View

Westin, Premier Room, 2 Double Beds, City View

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Bar

Bar

Satellite Channels

Satellite Channels

Sleep comfort items

Sleep comfort items

Bathtub grab bar

Bathtub grab bar

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Lowered electrical outlet

Lowered electrical outlet

Lowered view port in door

Lowered view port in door

Transfer shower

Transfer shower

Lever handle on door

Lever handle on door

Slippers

Slippers

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Westin, Premier Room, 1 King Bed, City View
Westin, Premier Room, 1 King Bed, City View
Westin, Premier Room, 1 King Bed, City View
Westin, Premier Room, 1 King Bed, City View
Westin, Premier Room, 1 King Bed, City View

Westin, Premier Room, 1 King Bed, City View

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Bar

Bar

Satellite Channels

Satellite Channels

Sleep comfort items

Sleep comfort items

Bathtub grab bar

Bathtub grab bar

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Lowered electrical outlet

Lowered electrical outlet

Lowered view port in door

Lowered view port in door

Transfer shower

Transfer shower

Lever handle on door

Lever handle on door

Slippers

Slippers

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Bar

Bar

Satellite Channels

Satellite Channels

Sleep comfort items

Sleep comfort items

Bathtub grab bar

Bathtub grab bar

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Lowered electrical outlet

Lowered electrical outlet

Lowered view port in door

Lowered view port in door

Transfer shower

Transfer shower

Lever handle on door

Lever handle on door

Slippers

Slippers

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Hotel Details

generate-AIAI Summary

The Westin Beijing Chaoyang Property Details

Discover a luxurious 5-star experience at The Westin Beijing Chaoyang, an upscale hotel nestled in the vibrant Chaoyang district of Beijing, China. This sophisticated accommodation offers a serene atmosphere perfect for both business and leisure travelers seeking comfort and exceptional service in the bustling capital city.


Services & Amenities

Guests at The Westin Beijing Chaoyang can enjoy a range of convenient services and facilities including free Wi-Fi and staff who speak English and Chinese (Mandarin). The hotel caters to families with children's books and toys, and ensures accessibility with features like accessible meeting rooms, an accessible registration desk, an accessible path to the registration desk, and accessible rooms with 32-inch wide doorways. All rooms provide interior corridor access, adjustable handheld showers, and telephones with alarm clocks for guest comfort.


About the Property Brand

The Westin Beijing Chaoyang is part of Westin Hotels & Resorts, an upscale international hotel chain owned by Marriott International. Westin is globally recognized for its commitment to guest well-being, offering signature programs and amenities designed to promote health and vitality during travel.


Location and Transportation

The Westin Beijing Chaoyang is ideally situated in the Chaoyang district of Beijing, China. This area is well-known for its commercial hubs and cultural attractions. The hotel can be reached via major thoroughfares, including its location at No. 7, 3rd North Ring Road, providing convenient access for guests arriving by private transportation or taxi.


Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Bar

Buffet-Style Restaurant

Grocery Deliveries

Poolside bar

Restaurant

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Room Service

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Children's books and toys

Kids club

Air conditioning in public area

Cash withdrawal

Heating in public area

Postal service

Smoke-free property

Family/child friendly

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Game Room

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Spanish Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Access all room by interior corridor

Accessibility for all meeting spaces

Accessible registration desk

Accessible rooms have doors 32-inch wide opening

Accessible route to the registration desk

Adjustable height hand-held shower wand all rooms

Alarm clock telephone ringers in all rooms

Audible alarms in all guest rooms and suites

Audible alarms in all public hallways

Bathtub grab bars in all rooms

Deadbolts on all guest room and suites doors

Electronic room key

Elevator

Entirely Route to accessible guest rooms

Entrance to on-site business center

Entrance to on-site fitness center

Entrance to on-site spa

Lever handles on all guest room doors

Lowered electrical outlets in all rooms

Lowered view ports in some guest room doors

Main entrance

Mobility accessibility in some rooms

Non-slip grab bars in some bathrooms

On-site accessible restaurants / lounges

On-site accessible self parking

Roll-in shower in some rooms

Room windows that open

Safety chains and/or latches on all guest doors

Secondary locks on all room windows

Self-closing doors on all guest rooms and suites

Toilet seat at wheelchair height -- some rooms

Transfer showers in all guest rooms

View ports in all guest room and suites doors

Visual alarms in all public hallways

Visual alarms in some guest rooms and suites

Honeymoon Suite

Pool with view

Swimming pool

Tours

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Heating

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About The Westin Beijing Chaoyang

generate-AIAI Summary

1. What is the star rating of The Westin Beijing Chaoyang?

The Westin Beijing Chaoyang is a 5-star hotel, offering a luxurious experience for its guests.

2. Does The Westin Beijing Chaoyang provide free Wi-Fi?

Yes, guests can enjoy complimentary Wi-Fi access at The Westin Beijing Chaoyang.

3. What languages do the staff speak at The Westin Beijing Chaoyang?

Staff at The Westin Beijing Chaoyang are fluent in both English and Chinese (Mandarin).

4. Are there amenities for children at The Westin Beijing Chaoyang?

Yes, The Westin Beijing Chaoyang provides children's books and toys for its younger guests.

5. Does The Westin Beijing Chaoyang have accessible facilities?

Yes, the hotel offers various accessible features including accessible meeting rooms, an accessible registration desk, an accessible path to the registration desk, and accessible rooms with 32-inch wide doorways.

6. Do the rooms at The Westin Beijing Chaoyang have alarm clocks?

Yes, all rooms at The Westin Beijing Chaoyang are equipped with telephones that include alarm clock functionality.

7. Are there special features in the bathrooms for accessibility at The Westin Beijing Chaoyang?

Yes, all rooms at The Westin Beijing Chaoyang feature adjustable handheld showers for guest convenience.

8. Where is The Westin Beijing Chaoyang located?

The Westin Beijing Chaoyang is located at No. 7, 3rd North Ring Road, Chaoyang, Beijing, China.