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Reviews from Guests

4.0/5

tripadvisor

665

Reviews

from real guests

K9671QEalicel

1

/

5

Extremely disappointing stay at Four Points by Sheraton Beijing. We booked this Marriott because the listing clearly stated the rooms had air conditioning, but our room was 26°C and unbearably hot. When we complained, the front desk said management had turned off all AC and told us to open the window — in the noisy center of Beijing, right beside a construction site. Completely unacceptable for a hotel in this price range. The restaurant was also closed at 9 PM even though it was advertised to close at 10:30 PM, forcing us to find dinner elsewhere after a long flight and without speaking Chinese. On top of that, the staff spoke almost no English, and we had to communicate using Google Translate. We’ve stayed at many Marriott hotels around the world, and this was by far the worst experience. The property does not live up to Marriott standards — misleading listing, poor service, and terrible comfort.

nargotra12

5

/

5

Great location near the metro and just 10 minutes from a big mall. The staff are super courteous and helpful — they even upgraded my room and arranged breakfast for my wife. Special mention to Mr. Owen Zhang, whose warm and helpful presence at the front desk truly makes the stay a charm. Highly recommend for the peaceful location and amazing staff, they go a long way in making you feel welcomed and special. Highly recommended for business and family stays.

Frenchapple2014

1

/

5

I would not recommend staying at this hotel. I stayed here twice—once in 2022 and again in 2025—and noticed a clear decline in service, cleanliness, and overall experience. Despite paying for a higher-tier room, the cleanliness was questionable. After a four-day stay, I became seriously ill, though the exact cause remains unclear. The check-in process was poorly managed, and the front desk staff seemed inexperienced and struggled with basic English communication. The restaurant and breakfast have maintained their usual standards. However, the bar/lounge remains overpriced—charging RMB80 for a single apple juice unreasonable. Overall, this stay was deeply disappointing.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Facilities for Disabled Guests

Wi-Fi in public areas

Garden

Massage

Fax/Photocopying

Tours

Anti-viral cleaning products

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Restaurant

Room Service

Snack Bar

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Dry Cleaning

Elevator

Heating in public area

Ironing Service

Laundry

Smoke-free property

Terrace

Hungarian Spoken

Game Room

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Nearby Location

Golden Resource Shopping Mall

Golden Resource Shopping Mall

678 m

Zizhuyuan Park Amusement Park

Zizhuyuan Park Amusement Park

4.38 km

Capital Indoor Stadium

Capital Indoor Stadium

4.91 km

Beijing Xijiao Airport

Beijing Xijiao Airport

1.59 km

China Youth University of Political Studies

China Youth University of Political Studies

2.99 km

Beijing Cancer Hospital

Beijing Cancer Hospital

3.91 km

Capital Normal University

Capital Normal University

3.98 km

Haidian Christian Church

Haidian Christian Church

4.19 km

Zhongguancun Plaza Shopping Mall

Zhongguancun Plaza Shopping Mall

4.38 km

Aerospace Center Hospital

Aerospace Center Hospital

4.75 km

Summer Palace

Summer Palace

4.87 km

Qinghuayuan Railway Station

Qinghuayuan Railway Station

6.31 km

Discounts recommended for you

Get an exclusive discount and book now!

10 Available Room Types

Apartment 2 Bedroom
Apartment 2 Bedroom
Apartment 2 Bedroom

Apartment 2 Bedroom

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Wifi

Free Wifi

On-demand movies

On-demand movies

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Slippers

Slippers

Tea/Coffee Maker

Tea/Coffee Maker

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Safe

Safe

Deluxe Suite
Deluxe Suite
Deluxe Suite

Deluxe Suite

room-size-icon

70 Square Meter

Selective Room, Guest room, Garden view
Selective Room, Guest room, Garden view
Selective Room, Guest room, Garden view

Selective Room, Guest room, Garden view

room-size-icon

38 Square Meter

DELUXE SUITE, 1 BEDROOM SUITE, 1 KING, CITY VIEW
DELUXE SUITE, 1 BEDROOM SUITE, 1 KING, CITY VIEW
DELUXE SUITE, 1 BEDROOM SUITE, 1 KING, CITY VIEW

DELUXE SUITE, 1 BEDROOM SUITE, 1 KING, CITY VIEW

room-size-icon

70 Square Meter

Club lounge access, Presidential Suite, City view
Club lounge access, Presidential Suite, City view
Club lounge access, Presidential Suite, City view

Club lounge access, Presidential Suite, City view

Hotel Details

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About Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments

Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments is a 4-star accommodation offering a comfortable stay in Beijing, China. This hotel and serviced apartments provide a welcoming atmosphere for travelers visiting the Haidian district, ensuring a relaxing experience in the bustling city.


Services & Amenities at Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments

Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments offers a range of services including free Wi-Fi, internet access, and Wi-Fi in public areas. Guests can enjoy amenities such as a fitness center, garden, massage services, sauna, and spa. Additional services include fax/photocopying, tour services, and staff who speak English, Mandarin, and Korean. The hotel also provides disabled facilities and implements health measures like virus-killing cleaning products, daily common area disinfection, alcohol hand sanitizer, and hot water linen washing.


About the Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments Hotel Brand

Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments is part of the Four Points by Sheraton brand, a renowned global hotel chain under Marriott International. Known for offering a comfortable and uncomplicated stay, Four Points by Sheraton provides genuine service and amenities designed for both business and leisure travelers seeking value and style worldwide.


Location & Getting to Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments

Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments is conveniently situated at 25 Yuanda Road in the Haidian district of Beijing, China. This location offers guests easy access to navigate the surrounding area. Travelers can reach the hotel via various local transportation options to Yuanda Road, a key thoroughfare in the Haidian district, connecting them to different parts of Beijing.


Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Food & Drink

Bar

Buffet-Style Restaurant

Restaurant

Room Service

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Cash withdrawal

Heating in public area

Smoke-free property

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Terrace

Game Room

Cleaning Services

Anti-viral cleaning products

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Korean Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Facilities for Disabled Guests

Garden

Tours

Elevator

Designated Smoking Area

Non-smoking Rooms

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments

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1. Is Wi-Fi available at Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments?

Yes, free Wi-Fi and internet access are available throughout Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments, including public areas.

2. Does Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments have a fitness center?

Yes, Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments features a fitness / exercise room for guests.

3. Are there spa services available at Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments?

Yes, guests can enjoy massage services, a sauna, and a spa at Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments.

4. What languages do the staff speak at Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments?

The staff at Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments are fluent in English, Mandarin, and Korean.

5. Are there facilities for disabled guests at Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments?

Yes, Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments offers facilities designed for disabled guests.

6. Does Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments offer tour services?

Yes, tour services are available for guests at Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments.

7. What health and safety measures are implemented at Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments?

Health measures include virus-killing cleaning products, daily common area disinfection, alcohol hand sanitizer, and hot water washing for linens at Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments.

8. Is there a garden at Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments?

Yes, Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments features a garden for guests to enjoy.

9. What is the address of Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments?

Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments is located at 25 Yuanda Road, Haidian, Beijing, China 100097.

10. What is the star rating of Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments?

Four Points by Sheraton Beijing, Haidian Hotel & Serviced Apartments is a 4-star property.