Grand Skylight CATIC Hotel

Location - real close to the Stadium; Security - nice lock system; Receptionists - all nice, especially "Wang, Fu Qiang" 王富强 （服务非常优秀，方案彻底又有效率） very attentive, professional and efficient - helped me to get takeout order as lunch after unavailability of room service of beef noodles; deduct one star for the breakfast buffet - bus boys clear tables fast, yet the waitress/waiter not friendly as to my inquires, e.g. unavailability of coffee spoon, absence of regular size coffee cup/mug, absence of breakfast tea bags, and unsolicited table sharing. The buffet is a valid option for travellers, not a sampler representing local cuisine. The hotel use a cute robot to deliver items to the suite on demand - that was entertaining. The coffee and tea shop at the lobby is a bit pricy if you are only looking for non-branded beverage. View - I stayed at high floor and could see the entrance of the "Nest" the stadium plus a corner of the famous Concrete Nest structure - very charming in the evening. The hotel is nice for travellers who can handle a bit of mandarin.

They are very efficient in solving problem. There's a problem with my room. Within minutes, they sent technical staff to help. Soon they found it was difficult to fix in a short time, the staff immediately arranged a room change of me. The lady is called 何佳. She is very nice and helpful. My room was upgraded to a suite! She accompanied me the whole moving process, helping carry my stuff, etc. It's a nice experience.

Had a great stay at the hotel. The some of the front desk staff can speak English, and if they can't, they will try and find a staff member to help. The room was nice but the carpet was full of glitter and not sure if it was fully vacuumed. The bathroom was nice however there was a lack of hot water. The staff tried to help and got the hot water going but 2 days later, the hot water was gone again. The breakfast selection was excellent. There were some Western items but mainly a traditional Chinese breakfast. I stayed for a number of days and the chef recognized the wish for over-easy eggs and every morning he would ask if I wanted over easy eggs. The staff was very accommodating and friendly. There is a bus stop in front of the hotel or the metro station is about a 30-45 min walk away. The front desk staff was very helpful in calling us a taxi as well.