Park Plaza Beijing West

I recently stayed at the Park Plaza in Beijing with family. The hotel is in a great location tucked away from the main road but still easily accessible to everything such as the Forbidden City. The rooms were well appointed and the staff was friendly and helpful. I highly recommend it to anyone spending a few days in Beijing.

Excellent service, beautifully decorated, very clean, good restaurants in the building,... The rooms are spacious & clean. The shower is powerful. The hotel provides complimentary bottled water in the rooms. Breakfast is very good - fresh fruit & cereals available too. Overall, we were very pleased with the hotel and plan to stay there again.

My self and my 2 teenagers stayed here for 3 nights. At checkin it was difficult as the staff person did not speak good English. The room was comfortable and clean and all we needed. However on day 2 we returned to our room at 3pm and it was still not serviced. The other issue I found was the restaurants. The Oodle a Japanese cafe style on the ground floor offered only Japanese food which was ok but limits you if you want to eat At night after a hectic sightseeing day. We didn't try the other one the 2nd floor as it was empty at 7pm and huge. I always feel this is an indicator of the quality if no one is there! Otherwise a comfortable stay in a good location.