review-bg-image

Reviews from Guests

4.0/5

tripadvisor

3,844

Reviews

from real guests

kohlematthias

5

/

5

We had a wonderful family stay at Grand Hyatt Beijing. The suite apartment was extraordinary — spacious, comfortable, and perfect for our family. The breakfast was excellent, and the pool with its beautiful scenery was a highlight. A special thank you to Mr Scott for his incredible support in arranging our Great Wall of China excursion. His care and attention made the experience even more memorable. A truly memorable stay with exceptional hospitality. Highly recommended!

halone

3

/

5

The hotel is comfortable, clean and in a very central location, but considering the price, it didn’t offer the value we expected. Our room overlooked a normal city street rather than having any memorable view, and entering or leaving the hotel by car often involved heavy traffic. We also found the concierge service less helpful than expected for a luxury hotel. We asked for assistance with organising sightseeing, but they were unable to help. The restaurant recommended by the hotel told us that one of the signature dishes on the menu was sold out, although we later discovered it was actually available. Breakfast offered a good variety and the quality was good, but there was a long queue to get in. Overall, it felt fairly ordinary for a hotel in this price range. On the positive side, a couple of staff members were genuinely kind and went out of their way to help us. They made several phone calls to assist us in finding a particular item we wanted to buy, and we really appreciated their effort. Overall, this is a good hotel in a convenient location, but given the premium price, we expected a more memorable experience and a higher level of service. If it were significantly cheaper, I would happily stay here again, but at its current price I don’t think it represents good value.

alexhH7294TG

4

/

5

I stayed here for 3 nights and applied a GOH and had a solid stay. The stay felt a bit weird as I think its currently undergoing renovations to its rooms, which I must say are definitely necessary. With my GOH, I was upgraded to a massive suite, but it felt quite odd as the suite was mostly empty with just a couch in the middle of a huge living room. Despite this, I was still appreciative of the upgrade and will say that the room will likely be renovated or should be soon. The older rooms definitely felt old, especially when you walk to the newer side of the hotel and the vibe completely changes. Additionally, my check-in experience was not very smooth as I arrived around 3:30 and was continually told that my room would be ready in 20 minutes when it wasn't until 4:30 PM. It was not a huge deal, but definitely something to note as it was a bit annoying. The location of the hotel; however, is quite good as its connected a large shopping center with many dining and shopping options. Additionally, the metro is also close by and the Wangfujing pedestrian street is just steps away from the hotel. With my GOH, I also had access to the Grand Club and thought it was very well stocked and the happy hour service was very extensive and contained more than enough tasty options to suffice as dinner. The breakfast offerings were equally as good, but I was disappointed to find that I could not use the main restaurant for breakfast despite Globalist status. All in all, the stay was good and the location of the hotel is also quite good. I think after the renovations of the older rooms, the hotel will feel a lot more complete there won't be such a drastic difference from one side of the hotel to the other.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Spa

Fitness Center

Bar

Evening Entertainment

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Russian Spoken

Elevator

On-site accessible restaurants / lounges

Parking spaces for cars self-parking facility

Wired Internet

Wi-Fi in public areas

Ironing Service

Daily Housekeeping

Swimming pool

Fax/Photocopying

Tours

Anti-viral cleaning products

Breakfast in the Room

Cashless payment service

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

A la carte breakfast

Italian Spoken

VIP Room Facilities

Asian breakfast

Shops (on site)

German Spoken

Hypoallergenic room available

Romanian Spoken

Chinese cuisine in restaurant

Dutch Spoken

Arabic Spoken

Fruits/snacks

Shoeshine

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Restaurant

Room service [24-hour]

Danish Spoken

Snack Bar

Western breakfast

Air conditioning in public area

Slovak Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Dry Cleaning

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Slovenian Spoken

Invoice provided

Laundry

Lockers

Lao Spoken

Meeting stationery

On-site event hosting

Projector/LED display

Smoke-free property

Terrace

Wi-Fi for special events

Hungarian Spoken

Kids cutlery

Latvian Spoken

Kids toothbrush

Step stool

Game Room

Library

Hair/Beauty Salon

Duplex room

Filming locations

Nightclub/DJ

24-Hour Front Desk

Hotel chain

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Themed rooms

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Malay Spoken

Norwegian Spoken

Nearby Location

Wangfujing Department Store

Wangfujing Department Store

314 m

Wangfujing Pedestrian Street

Wangfujing Pedestrian Street

326 m

Changpu River Park

Changpu River Park

802 m

Peking Union Medical College

Peking Union Medical College

190 m

Beijing Arts and Crafts Museum

Beijing Arts and Crafts Museum

268 m

Beijing Arts & Crafts Museum

Beijing Arts & Crafts Museum

292 m

Peking Union Medical College Hospital

Peking Union Medical College Hospital

382 m

Beijing Department Store

Beijing Department Store

564 m

Beijing apm

Beijing apm

569 m

Beijing Hospital

Beijing Hospital

682 m

Little Donkey Farm

Little Donkey Farm

879 m

St. Joseph's Church (Wangfujing Church)

St. Joseph's Church (Wangfujing Church)

886 m

Huangshicheng (Imperial Archives)

Huangshicheng (Imperial Archives)

963 m

Lao She Memorial Hall

Lao She Memorial Hall

1.14 km

Dongsi Mosque

Dongsi Mosque

1.52 km

10 Available Room Types

2 Twin Beds
2 Twin Beds
2 Twin Beds
2 Twin Beds
2 Twin Beds
2 Twin Beds
2 Twin Beds
2 Twin Beds
2 Twin Beds
2 Twin Beds

2 Twin Beds

room-size-icon

31 Square Meter

Bathroom phone

Bathroom phone

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Adapter

Adapter

Air Conditioning

Air Conditioning

Daily newspaper

Daily newspaper

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Minibar

Minibar

Refrigerator

Refrigerator

Desk

Desk

Laptop workspace

Laptop workspace

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Trouser press

Trouser press

Baby cot (upon request)

Baby cot (upon request)

Safe

Safe

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Iron

Iron

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Clothes Rack

Clothes Rack

Toiletries

Toiletries

iPod dock

iPod dock

TV

TV

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Bathrobes

Bathrobes

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

1 KING PREMIUM APARTMENT
1 KING PREMIUM APARTMENT
1 KING PREMIUM APARTMENT
1 KING PREMIUM APARTMENT
1 KING PREMIUM APARTMENT
1 KING PREMIUM APARTMENT
1 KING PREMIUM APARTMENT
1 KING PREMIUM APARTMENT
1 KING PREMIUM APARTMENT
1 KING PREMIUM APARTMENT

1 KING PREMIUM APARTMENT

room-size-icon

60 Square Meter

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Iron

Iron

Laptop workspace

Laptop workspace

Window

Window

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Clothes Rack

Clothes Rack

Toiletries

Toiletries

iPod dock

iPod dock

Towels

Towels

TV

TV

Toilet

Toilet

Kids shampoo

Kids shampoo

Washing machine

Washing machine

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Sitting Area

Sitting Area

Microwave

Microwave

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

1 King Bed with Club Access
1 King Bed with Club Access
1 King Bed with Club Access
1 King Bed with Club Access
1 King Bed with Club Access
1 King Bed with Club Access
1 King Bed with Club Access
1 King Bed with Club Access
1 King Bed with Club Access
1 King Bed with Club Access

1 King Bed with Club Access

room-size-icon

31 Square Meter

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Iron

Iron

Laptop workspace

Laptop workspace

Window

Window

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Clothes Rack

Clothes Rack

Toiletries

Toiletries

iPod dock

iPod dock

Towels

Towels

TV

TV

Hair dryer

Hair dryer

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

1 King Bed Deluxe
1 King Bed Deluxe
1 King Bed Deluxe
1 King Bed Deluxe
1 King Bed Deluxe
1 King Bed Deluxe
1 King Bed Deluxe
1 King Bed Deluxe
1 King Bed Deluxe
1 King Bed Deluxe

1 King Bed Deluxe

room-size-icon

48 Square Meter

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Iron

Iron

Laptop workspace

Laptop workspace

Window

Window

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Clothes Rack

Clothes Rack

Toiletries

Toiletries

iPod dock

iPod dock

Towels

Towels

TV

TV

Hair dryer

Hair dryer

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Family Two-bedroom Apartment
Family Two-bedroom Apartment
Family Two-bedroom Apartment
Family Two-bedroom Apartment
Family Two-bedroom Apartment
Family Two-bedroom Apartment
Family Two-bedroom Apartment
Family Two-bedroom Apartment
Family Two-bedroom Apartment

Family Two-bedroom Apartment

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Iron

Iron

Laptop workspace

Laptop workspace

Window

Window

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Clothes Rack

Clothes Rack

Toiletries

Toiletries

iPod dock

iPod dock

Towels

Towels

TV

TV

Toilet

Toilet

Kids shampoo

Kids shampoo

Washing machine

Washing machine

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Sitting Area

Sitting Area

Microwave

Microwave

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Hotel Details

generate-AIAI Summary

Grand Hyatt Beijing Property Details

Discover the 5-star Grand Hyatt Beijing, a luxurious accommodation situated in the heart of Beijing. This elegant hotel offers a sophisticated atmosphere, providing guests with an exceptional stay in China. It is ideally located in Dongcheng, offering convenient access to various city attractions and ensuring a memorable experience for both leisure and business travelers.


Services & Amenities

Grand Hyatt Beijing provides a range of excellent facilities including complimentary Wi-Fi, a dedicated kids club, and a swimming pool for relaxation. Guests can maintain their fitness routine at the fitness center or indulge at the spa. Other convenient services include daily housekeeping, ironing service, and an on-site restaurant/lounge. Parking is available for guests, and the hotel offers various internet options like wired internet and Wi-Fi in common areas. Staff are fluent in English, Chinese (Cantonese and Mandarin), Japanese, and Russian, ensuring a comfortable stay for international visitors. Lifts are also available for easy access throughout the property.


About the Property Brand

Grand Hyatt Beijing is part of the esteemed Hyatt Hotels Corporation, a global hospitality company known for its portfolio of luxury and full-service properties. Hyatt is committed to providing authentic experiences, superior service, and world-class amenities across its distinct brands, catering to discerning travelers seeking high-quality accommodation and memorable stays worldwide.


Location and Transportation

Grand Hyatt Beijing is located at 1 East Chang An Avenue, Dongcheng, Beijing. This central address places the hotel conveniently along a major thoroughfare, East Chang An Avenue, in the bustling Dongcheng district. Travelers can reach the hotel easily via private transportation, with the prominent East Chang An Avenue serving as a clear reference point in Beijing, China.


Facilities Details

Pool and Spa

Fitness Center

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast in the Room

A la carte breakfast

Asian breakfast

Bar

Buffet-Style Restaurant

Chinese cuisine in restaurant

Fruits/snacks

Restaurant

Room service [24-hour]

Snack Bar

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Heating in public area

Invoice provided

Meeting stationery

On-site event hosting

Projector/LED display

Smoke-free property

Wi-Fi for special events

Family/child friendly

Kids cutlery

Kids toothbrush

Playground

Step stool

Evening Entertainment

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Shops (on site)

Hair/Beauty Salon

Common Areas

Terrace

Game Room

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Cashless payment service

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Russian Spoken

Spanish Spoken

Italian Spoken

German Spoken

Romanian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Danish Spoken

Slovak Spoken

Croatian Spoken

Slovenian Spoken

Lao Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Elevator

On-site accessible restaurants / lounges

Parking spaces for cars self-parking facility

Swimming pool

Tours

VIP Room Facilities

Hypoallergenic room available

Facilities for Disabled Guests

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Duplex room

Filming locations

Hotel chain

Non-smoking Rooms

Security [24-hour]

Themed rooms

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Grand Hyatt Beijing

generate-AIAI Summary

1. Does Grand Hyatt Beijing offer Wi-Fi?

Yes, Grand Hyatt Beijing provides free Wi-Fi and Wi-Fi in common areas for guests.

2. Are there dining options at Grand Hyatt Beijing?

Yes, Grand Hyatt Beijing features an on-site restaurant/lounge.

3. Does Grand Hyatt Beijing have a swimming pool?

Yes, Grand Hyatt Beijing has a swimming pool for guests to enjoy.

4. Is parking available at Grand Hyatt Beijing?

Yes, self-service car parking is available at Grand Hyatt Beijing.

5. Does Grand Hyatt Beijing have a fitness center?

Yes, Grand Hyatt Beijing offers a fitness center/gym for guests.

6. Is there a spa at Grand Hyatt Beijing?

Yes, Grand Hyatt Beijing provides spa services.

7. Does Grand Hyatt Beijing offer a kids club?

Yes, Grand Hyatt Beijing features a kids club/children's club.

8. What languages do the staff speak at Grand Hyatt Beijing?

The staff at Grand Hyatt Beijing are fluent in English, Chinese (Cantonese), Chinese (Mandarin), Japanese, and Russian.