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Reviews from Guests

3.0/5

tripadvisor

60

Reviews

from real guests

ariful37

5

/

5

The hotel is excellent. Very near to metro. They provide three buses for Canton Fair. Very friendly for canton fair participant. But receptionist does not understand English well. Breakfast is full of Chinese food but difficult to eat. Neat and clean hotel.

debwalk17

1

/

5

The man at the desk took a personal phone call with us standing in front of him for 20 minutes and never looked up. The hotel asked for $40.00 in CASH no credit card before we could obtain a key to the room. Then the room was occupied and there was evidence of drugs on the dresser of the room. We went back to the desk to demand our money back and a young girl propositioned us for drugs and money. Very dirty and run down. There was no maid on duty so we got our cash back but I had to call to get a refund of my online reservation which they did refund my card.

SkhumbuzoS

2

/

5

My wife and I stayed in this hotel for three days while we were visiting china in June 2013. The staff at front desk battled with English, but their attitude was quite good and they tried to assist us as much as they could, directing us to interesting places to see, metro stops and shopping destinations for clothes, shoes and electronics. On our arrival in Guangzhou, we co-incidentally got into a taxi whose driver was super-friendly and he offered a lot of help - that was a great welcome into a foreign land. About the location of this hotel: Terrible!!!. It's too far away from everything. The metro station is only 15min walk away from the place - which is not bad at all. And this will get you to the newer part of Guangzhou (the Canton Tower, Opera House, Museum, New Library, asian Games pavilion etc.) in about 10 minutes - Must see in Guangzhou. In the makerting material they say this hotel is graded as a 4 star-don't believe a word they tell you. This hotel is as good as a 2 star grade. Will I stay in this hotel again? NEVER!!!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Wi-Fi in public areas

Babysitting/Child Services

Ironing Service

Karaoke

Massage

Honeymoon Suite

Daily Housekeeping

Ticket Service

Tours

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hot water linen and laundry washing

Temperature check for guests and staff

Dutch Spoken

Restaurant

Room service [24-hour]

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Laundry

Lockers

Shared Lounge/TV Area

Smoke-free property

Game Room

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

Valet Parking

Nearby Location

Dreams Supermarket

Dreams Supermarket

1.96 km

South China University of Technology West Stadium

South China University of Technology West Stadium

2.02 km

Baiyun Mountain Scenic Area (Southeast Gate)

Baiyun Mountain Scenic Area (Southeast Gate)

2.22 km

Guangdong Vocational and Technical University of Industry and Commerce

Guangdong Vocational and Technical University of Industry and Commerce

834 m

Guangdong AIB Polytechnic College

Guangdong AIB Polytechnic College

1.48 km

Guangzhou East Railway Station Metro Station

Guangzhou East Railway Station Metro Station

1.85 km

Guangzhou East Railway Station

Guangzhou East Railway Station

2.11 km

Nanfang Hospital

Nanfang Hospital

2.15 km

Modern Cancer Hospital Guangzhou

Modern Cancer Hospital Guangzhou

2.22 km

Popark Shopping Plaza

Popark Shopping Plaza

2.42 km

Guangzhou Forest of Stone Tablets

Guangzhou Forest of Stone Tablets

2.53 km

Tianhe Stadium

Tianhe Stadium

3.40 km

Victory Plaza (VT101)

Victory Plaza (VT101)

3.78 km

3 Available Room Types

Standard King Bed Room
Standard King Bed Room
Standard King Bed Room

Standard King Bed Room

room-size-icon

28 Square Meter

Hair dryer

Hair dryer

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Minibar

Minibar

Desk

Desk

Sitting Area

Sitting Area

Internet [LAN]

Internet [LAN]

Non-smoking

Non-smoking

Shower

Shower

Smoking allowed

Smoking allowed

Standard Twin Bed Room
Standard Twin Bed Room
Standard Twin Bed Room

Standard Twin Bed Room

room-size-icon

30 Square Meter

Tatami King Bed
Tatami King Bed

Tatami King Bed

room-size-icon

28 Square Meter

Hotel Details

generate-AIAI Summary

Hotel Overview

Galaxy Hotel Guangzhou is a 4-star hotel in Guangzhou, China, offering a comfortable stay in the Tianhe area. The property features free Wi-Fi, a fitness center, spa, sauna, and karaoke, along with daily housekeeping and multilingual staff support. It is designed for travelers seeking practical facilities in a central city location.


Facilities and Services

Galaxy Hotel Guangzhou offers free Wi-Fi, internet access, Wi-Fi in public areas, a fitness center, spa, sauna, massage services, karaoke, kids club, babysitting service, ironing service, daily housekeeping, ticket service, tour service, honeymoons suite, disinfecting cleaning products, cashless payment, and staff who speak English, Cantonese, and Mandarin.


Location and Transportation

Galaxy Hotel Guangzhou is located at 268 Shatai South Road, Tianhe, Guangzhou, Guangdong, China 510599. The hotel is in Guangzhou's Tianhe area, a well-known city district with urban surroundings and convenient access for travelers moving around Guangzhou, China.


Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Bar

Buffet-Style Restaurant

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Babysitting/Child Services

Karaoke

Cash withdrawal

Smoke-free property

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hot water linen and laundry washing

Temperature check for guests and staff

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Honeymoon Suite

Tours

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Air Conditioning

Heating

Designated Smoking Area

Family Rooms

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About Galaxy Hotel Guangzhou

generate-AIAI Summary

1. Is Wi-Fi available at Galaxy Hotel Guangzhou?

Yes, free Wi-Fi and public area Wi-Fi are available.

2. Does Galaxy Hotel Guangzhou have a fitness center?

Yes, the hotel has a fitness center.

3. What wellness facilities are available at Galaxy Hotel Guangzhou?

The hotel offers a spa, sauna, and massage services.

4. Does Galaxy Hotel Guangzhou offer kids' facilities?

Yes, the hotel has a kids club and babysitting service.

5. Are there entertainment facilities at Galaxy Hotel Guangzhou?

Yes, the hotel offers karaoke.

6. Does Galaxy Hotel Guangzhou provide daily housekeeping?

Yes, daily housekeeping is available.

7. What languages are spoken at Galaxy Hotel Guangzhou?

Staff speak English, Cantonese, and Mandarin.

8. Does Galaxy Hotel Guangzhou offer tour or ticket services?

Yes, the hotel provides ticket service and tour service.