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Reviews from Guests

3.0/5

tripadvisor

146

Reviews

from real guests

whinz_sg

2

/

5

Was here in June 19 for an overnight stay. Ambience - The first thing that will hit you is the foul carpet smell in the 'grand' lobby. It smelt like they have not cleaned the carpet for years! I couldn't stop sneezing whilst in the lobby. Nevertheless, I can imagine it has seen better days as the hotel was ashamed to display their accolades earned years ago. The hotel is also located right beside a highway, so expect vehicular noise very early in the morning. Location - There's really nothing much around the hotel. The nearest decent shopping center is the Baiyun Wanda Plaza, which is a 15 min cab ride (costs RMB25). We appreciated that there is a Walmart in Wanda Plaza, which is a good place to stock up items. Service - don't expect english speaking staff. The concierge was useless, couldn't even call a cab for us. We went out to hail a cab by the road. Room - Open concept room that leaves very little privacy if you are rooming with someone else. Shower stall was poorly designed, which causes inevitable flooding when in use (ask for extra towels). Food - Breakfast was ok, but the pastries were not entirely fresh. Chinese selection is decent, but Western selection is dismal.

B5767LHalis

5

/

5

Ideal hotel to stay at the foot of Baiyun Mountain and not far from City centre. Quite location. Easy taxi ride from main train station, Guanghzou East (Dong) and to the shopping district. Location of hotel is such one can walk around the vicinity. There is a lake and a park; walking distance from the hotel.

837annah

4

/

5

This hotel is nicely furnished and clean. The breakfast was very good! The rooms were quite cold and difficult to heat! Surrounding the hotel are large busy streets, but there is a good bus connection (No. 24 and 265) into the city center. We didn't like the open bathroom. It's okay for a couple, but not for friends. The toilet door didn't even close properly. Plus point: pool!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Wi-Fi in public areas

Garden

Daily Housekeeping

Ticket Service

Tours

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Physical distancing of at least 1 meter

BBQ Facilities

Restaurant

Room service [24-hour]

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Ironing Service

Laundry

Lockers

Postal service

Babysitting/Child Services

Game Room

Hair/Beauty Salon

24-Hour Front Desk

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Karaoke

Entertainment Staff

Nearby Location

Honghu Tower

Honghu Tower

564 m

Taobaobao Amusement Park

Taobaobao Amusement Park

1.02 km

Wanda Plaza (Baiyun)

Wanda Plaza (Baiyun)

1.90 km

Yuntai Garden

Yuntai Garden

1.46 km

Guangzhou Museum of Art

Guangzhou Museum of Art

1.85 km

Guangdong Second Traditional Chinese Medicine Hospital Parking Lot

Guangdong Second Traditional Chinese Medicine Hospital Parking Lot

1.86 km

Xingfa Plaza

Xingfa Plaza

1.90 km

Guangfu International Trading Mall

Guangfu International Trading Mall

1.95 km

Guangdong Provincial Dermatology Hospital

Guangdong Provincial Dermatology Hospital

1.95 km

Guangzhou Teenagers Science & Technology Museum

Guangzhou Teenagers Science & Technology Museum

2.12 km

Guangzhou Gymnasium

Guangzhou Gymnasium

2.46 km

Consulate General of New Zealand in Guangzhou

Consulate General of New Zealand in Guangzhou

2.93 km

Consulate General of Canada in Guangzhou

Consulate General of Canada in Guangzhou

2.94 km

Guangzhou West Railway Station

Guangzhou West Railway Station

3.52 km

Guangzhou Railway Station

Guangzhou Railway Station

3.54 km

8 Available Room Types

Superior Twin
Superior Twin
Superior Twin

Superior Twin

room-size-icon

35 Square Meter

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Slippers

Slippers

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Sitting Area

Sitting Area

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Safe

Safe

Bathtub

Bathtub

Internet [LAN]

Internet [LAN]

Non-smoking

Non-smoking

Shower

Shower

Standard Room (No Window)
Standard Room (No Window)
Standard Room (No Window)

Standard Room (No Window)

room-size-icon

30 Square Meter

Superior King
Superior King
Superior King

Superior King

room-size-icon

35 Square Meter

Superior Double Room
Superior Double Room
Superior Double Room

Superior Double Room

room-size-icon

35 Square Meter

Deluxe King
Deluxe King
Deluxe King

Deluxe King

room-size-icon

38 Square Meter

Hotel Details

generate-AIAI Summary

Hotel Overview

Guangzhou Carat Hotel is a 4-star hotel in Baiyun, Guangzhou, China. It offers a comfortable stay with a garden, spa facilities, sauna, and hot tub or jacuzzi. The property also provides daily housekeeping and travel support services, making Guangzhou Carat Hotel a practical choice in Guangzhou.


Facilities and Services

Guangzhou Carat Hotel offers free Wi-Fi, internet access, and Wi-Fi in public areas. Guests can also use the garden, hot tub or jacuzzi, sauna, spa, bar, and bar equipment. Services include daily housekeeping, ticket service, and tour service. The hotel also provides English, Cantonese, and Mandarin-speaking staff.


Location and Transportation

Guangzhou Carat Hotel is located on Guangyuan Middle Road in Baiyun, Guangzhou, Guangdong, China. The area is a practical city setting in Guangzhou, suitable for travelers who want access within the Baiyun district. Guests can reach the hotel via major roads in Guangzhou and use local transport options in the city.


Facilities Details

Pool and Spa

Hot Tub

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Bar

BBQ Facilities

Buffet-Style Restaurant

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Cash withdrawal

Postal service

Babysitting/Child Services

Family/child friendly

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Game Room

Cleaning Services

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Physical distancing of at least 1 meter

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Finnish Spoken

Hebrew Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Tours

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About Guangzhou Carat Hotel

generate-AIAI Summary

1. What star rating is Guangzhou Carat Hotel?

Guangzhou Carat Hotel is a 4-star hotel.

2. Does Guangzhou Carat Hotel offer free Wi-Fi?

Yes, free Wi-Fi is available.

3. What languages do the staff speak at Guangzhou Carat Hotel?

Staff speak English, Cantonese, and Mandarin.

4. What wellness facilities are available at Guangzhou Carat Hotel?

The hotel offers a spa, sauna, and hot tub or jacuzzi.

5. Is there a garden at Guangzhou Carat Hotel?

Yes, the hotel has a garden.

6. Does Guangzhou Carat Hotel have a bar?

Yes, there is a bar.

7. Are tour services available at Guangzhou Carat Hotel?

Yes, the hotel provides tour service.

8. Is daily housekeeping available at Guangzhou Carat Hotel?

Yes, daily housekeeping is available.