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Reviews from Guests

4.0/5

tripadvisor

33

Reviews

from real guests

seansky65

1

/

5

the staff is extremely unfriendly, reception staff seems just scolded by her boss, and released her anger to guests. Terrible experience, and terrible services. want to get some simple first aid...

GoPlaces43842685378

5

/

5

Best service ever if anyone want to stay with a great team and service this is the place for you. This hotel has everything you need. They know and aware of what you need and try the upmost to help...

Iain R

5

/

5

The building was well maintained and clean. All the employees were very friendly and helpful. I'd love to go again and stay there.

Facilities Details

Fitness Center

Spa

Breakfast in the Room

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Kids club

Air conditioning in public area

Contactless check-in/out

Invoice provided

Smoke-free property

Smoking area

Playground

Game Room

Nightclub/DJ

Soundproof Rooms

Karaoke

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Convenience Store (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Anti-viral cleaning products

Cashless payment service

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Khmer Spoken

Japanese Spoken

Korean Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Garden

Tours

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Check-in [24-hour]

Front desk [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [on-site]

Hyatt Regency Guangzhou Zengcheng in Guangzhou Guangdong