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Reviews from Guests

3.0/5

tripadvisor

102

Reviews

from real guests

thisdrinkinglife

4

/

5

Stayed here for three nights, four days. Cost about 130 Euros. Room was fine, spacious, with a comfortable bed, well aired, nice desk for my online work, and the toilet and shower were fine. Room was cleaned every day with water and clean towels always provided. Service good, friendly and attentive. Location was ok - central location although still a bit of a walk to the city sights. The hotel has a few restaurants on site - but unfortunately we didn't try any. Not the worst place to stay.....enjoyed my stay here.

770rajum

3

/

5

The hotel room was specious but the furniture was old. The hotel needs renovation the location was also not great the lift was slow breakfast for vegetarian was sad they can improve upon that

paulalofrano

3

/

5

We arrived with paid bookings to work in the morning of the 22nd and we were received with the overbooking information from the Hotel, tired and just wanting to sleep, we were sent to exchange us in the bathroom of the reception, after a lot, but much discussion, placed us in an old room, full of mold, iron masks on the carpet and still shared that left us deeply disturbed, after all we were in a group of 5 people and we have no relationship in any degree, no choice, we slept there and the next day placed us in the rooms contracted The hotel, in the very luxurious appearance, squeezes on service and structure, the rooms despite having a suitable size has a bathroom that more looks like a motel, open, with small sink, the shower water floods all the time, the cleaning is ineffective, they arrange the rooms and drop the open cans of soda. We found a cockroach. The manager Simon although very polite, does not account for the service, even after all the problems at check-in, I had to magnetize my key every day, because when going out to the coffee, it no longer worked in the room. I complained the first time and in the next 5 days of stay no longer complained. We chose the hotel for breakfast and the facility of transportation to the Canton Fair, this requirement was all very good, but I understand that for the amount we paid these problems should never have happened, it was very stressful. A good factor, which should be mentioned, is the care of the attendants regarding the taxis that want to charge exorbitant amounts, they helped us at this point.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Wi-Fi in public areas

Foot bath

Garden

Massage

Ticket Service

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Spanish Spoken

Physical distancing of at least 1 meter

Rooms sanitized between stays

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Asian breakfast

Shops (on site)

German Spoken

Dutch Spoken

Suit Press

Restaurant

Room service [24-hour]

Finnish Spoken

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Dry Cleaning

Elevator

Ironing Service

Laundry

Lockers

Lao Spoken

Game Room

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [on-site]

Norwegian Spoken

Entertainment Staff

Nearby Location

Liying Plaza

Liying Plaza

623 m

Canton Tower

Canton Tower

1.97 km

Capricorn

Capricorn

3.02 km

Guangdong No. 2 People's Hospital

Guangdong No. 2 People's Hospital

719 m

The 74th Group Army Hospital of the PLA Ground Force

The 74th Group Army Hospital of the PLA Ground Force

783 m

Huilixuan Shopping Mall

Huilixuan Shopping Mall

1.33 km

Pearl River-InBev International Beer Museum

Pearl River-InBev International Beer Museum

2.06 km

Guangdong Museum

Guangdong Museum

2.28 km

U.S. Consulate General Guangzhou

U.S. Consulate General Guangzhou

2.52 km

Consulate General of the United States, Guangzhou

Consulate General of the United States, Guangzhou

2.60 km

The Canton Place

The Canton Place

2.62 km

Guangdong University of Finance and Economics

Guangdong University of Finance and Economics

3.07 km

Pearl River New Town Coach Station

Pearl River New Town Coach Station

3.31 km

Huacheng Square

Huacheng Square

3.33 km

St. Francis of Assisi's Chapel (Dong Shan)

St. Francis of Assisi's Chapel (Dong Shan)

3.86 km

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10 Available Room Types

SUITE GARDEN VIEW
SUITE GARDEN VIEW
SUITE GARDEN VIEW
SUITE GARDEN VIEW
SUITE GARDEN VIEW
SUITE GARDEN VIEW

SUITE GARDEN VIEW

Standard Queen Room
Standard Queen Room
Standard Queen Room

Standard Queen Room

room-size-icon

20 Square Meter

Standard Twin Room
Standard Twin Room
Standard Twin Room

Standard Twin Room

Deluxe Suite Twin Bed
Deluxe Suite Twin Bed
Deluxe Suite Twin Bed

Deluxe Suite Twin Bed

room-size-icon

60 Square Meter

Garden King
Garden King
Garden King

Garden King

room-size-icon

45 Square Meter

Hotel Details

generate-AIAI Summary

About Royal Garden Hotel

Royal Garden Hotel is a welcoming 3-star accommodation located in Guangzhou, China. Offering a pleasant stay experience, this hotel provides a comfortable atmosphere for travelers exploring the Pazhou Exhibition Center Area.


Services & Amenities at Royal Garden Hotel

Royal Garden Hotel offers a variety of services and amenities including Free Wi-Fi, English speaking staff, Chinese (Cantonese) speaking staff, Chinese (Mandarin) speaking staff, Internet access, Wi-Fi in public areas, Foot bath, Garden, Massage, Ticket booking service, Body temperature thermometer, Cashless payment service, Daily room disinfection, Daily disinfection in public areas, Staff wear masks, First aid kit, Free masks available, and Disinfected rooms.


Location & Getting to Royal Garden Hotel

Royal Garden Hotel is situated at No. 12, Shigang Road, in the Pazhou Exhibition Center Area of Haizhu, Guangzhou, Guangdong, China. This convenient location places guests close to the exhibition center, making it easily accessible for business travelers. Major roads connect the area for private transportation.


Facilities Details

Pool and Spa

Massage

Food & Drink

Asian breakfast

Bar

Buffet-Style Restaurant

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Hair/Beauty Salon

Common Areas

Game Room

Cleaning Services

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Physical distancing of at least 1 meter

Rooms sanitized between stays

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Suit Press

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Spanish Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Lao Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Foot bath

Garden

All Spaces Non-Smoking (public and private)

Elevator

Air Conditioning

Heating

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Security [24-hour]

Car park [on-site]

Frequently Asked Questions About Royal Garden Hotel

generate-AIAI Summary

1. Is Wi-Fi available at Royal Garden Hotel?

Yes, Royal Garden Hotel offers Free Wi-Fi and Wi-Fi in public areas for guests.

2. What languages do the staff speak at Royal Garden Hotel?

The staff at Royal Garden Hotel are English speaking, Chinese (Cantonese) speaking, and Chinese (Mandarin) speaking.

3. Does Royal Garden Hotel offer massage services?

Yes, guests can enjoy massage services at Royal Garden Hotel.

4. What facilities are available for relaxation at Royal Garden Hotel?

Royal Garden Hotel features a Foot bath and a Garden for guests to relax.

5. Are there any health and safety measures implemented at Royal Garden Hotel?

Royal Garden Hotel implements daily room disinfection, daily disinfection in public areas, provides free masks, disinfected rooms, first aid kits, body temperature thermometers, and staff wear masks.

6. Can I book tickets through Royal Garden Hotel?

Yes, Royal Garden Hotel provides a ticket booking service for guests.

7. Does Royal Garden Hotel accept cashless payments?

Yes, Royal Garden Hotel offers a cashless payment service.

8. What is the star rating of Royal Garden Hotel?

Royal Garden Hotel is a 3-star property.

9. Where is Royal Garden Hotel located?

Royal Garden Hotel is located at No. 12, Shigang Road, Pazhou Exhibition Center Area, Haizhu, Guangzhou, Guangdong, China.