The Mulian

The hotel is good, clean , the decoration and room are ok. The staff is very friendly and eager to help. The location is great, very close to comercial streets, finance and expo sites. It was uncommon that the rooms dont have Windows, but the positive thinking is that you Will rest very good! The breakfast can improve on the english breakfast type.

Stayed here for 1 night in January and had a bit of a mixed experience. The hotel staff were very friendly and spoke good English and the lobby, hallways and rooms were clean, with sleek furniture and decoration. The room we were given really reeked of cigarettes, as it was only 1 night I didn't mind too much but it made the windowless room feel a bit squalid. I told the reception staff and they said they would get house cleaning to spray some air freshener, whether this happened or not I don't know, but the smell remained. Not sure how much the hotel can do about this, but its never been a problem in any other hotels I've stayed in. The location is a bit far out but Guangzhou is a bit city anyways so you'll have to rely on metro. However, it's about a 20 minute walk to the nearest metro station so its not the best connected of hotels. When we checked out, I asked reception if they could order us a taxi to Guangzhou South railway station and they said they could only order taxis for the airport. Its not a massive deal as we were able to flag one down ourselves but it just seems like a stupid rule to have, especially in a country where tourists generally have a hard time communicating. Ultimately it was a bit so so but it could have been much worse.

I love this place. Beautiful modern decoration, spacious room, nice location and awesome staff. Although there are no windows in the rooms, I didn't find that a problem at all, because rooms are spacious, really nicely decorated and very clean. It's a really great value for money. But what impressed me most is the staff professionalism: during my last day, I forgot 3 pieces of jade jewelry in the bathroom, and only noticed much later when I was already back to Shenzhen. I called the hotel, and the staff not only did keep them safely for me, but also accepted to send them to me by Express to my home. Thank you Mulian staff, I can't thank you enough for that! I will definitely be back!