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Reviews from Guests

3.0/5

tripadvisor

818

Reviews

from real guests

marwea2021

5

/

5

I stayed here during a business trip to Shenzhen, and it was an absolute highlight. Usually, business hotels can feel a bit clinical, but the river views and the surrounding nature here are truly spectacular—providing a much-needed peaceful escape after a long day of meetings. The hotel is top-tier. The rooms were spotless and the service was "the bomb"—highly efficient and professional, which is exactly what I need when I'm on a tight schedule. This trip made me fall in love with Chinese hospitality and the city itself. I enjoyed every moment and will definitely choose this hotel again for my next business visit. Highly recommended for professional travelers.

patrickkU1247QJ

1

/

5

My friend introduced this hotel to me. We were OK while we stayed there. When check in, I paid 5000cny cash to the front desk. I stayed 7 days. Total charged was 4800 cay. They return 200 to me when left. To my surprise, they also charged my credit card for 5000cny. I tried to call the hotel, but the phone number is not available and not able to left a message. The manager I met at the hotel was Loca Wang(𡈼远文)I hope the hotel will return the double charge back to my credit card. My name is Guan Wai Hang, stayed in the room 1200. The daily charge was 600 cny

mmgegedidi

5

/

5

Front desk service was fast and efficient. The room we had was very clean. We had the room at the back of the hotel. The view is of a river and the landscape of buildings from afar. I found it to be quite peaceful. It came with a breakfast buffet for one person - food selections limited, but acceptable. It's very close to Luohu Port - within walking distance of approx. 10 minutes. There's a railway system construction work across the street from the hotel's main entrance. But there were no loud or distracting sounds. Although, it did impact the convenience of walking over to the bus or their rapid transit stations. You had to walk an extra block. Will book again on our next trip.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Fitness Center

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Wi-Fi in public areas

Garden

Ironing Service

Massage

Daily Housekeeping

Swimming pool

Swimming pool [outdoor]

Ticket Service

Tours

Body thermometer

Breakfast in the Room

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

Dutch Spoken

Restaurant

Room Service

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Elevator

Facilities for Disabled Guests

Invoice provided

Laundry

Smoke-free property

Hungarian Spoken

Latvian Spoken

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Malay Spoken

Norwegian Spoken

Karaoke

Valet Parking

Nearby Location

Luohu Commercial City

Luohu Commercial City

354 m

Shenzhen Stadium

Shenzhen Stadium

3.92 km

Shenzhen Railway Station

Shenzhen Railway Station

511 m

The Mixc

The Mixc

1.03 km

Discounts recommended for you

Get an exclusive discount and book now!

10 Available Room Types

Executive Deluxe Suite
Executive Deluxe Suite
Executive Deluxe Suite
Executive Deluxe Suite
Executive Deluxe Suite
Executive Deluxe Suite
Executive Deluxe Suite
Executive Deluxe Suite

Executive Deluxe Suite

room-size-icon

65 Square Meter

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Wifi (Surcharge)

Wifi (Surcharge)

Free bottled water

Free bottled water

Superior Room 1 King Bed, River View
Superior Room 1 King Bed, River View
Superior Room 1 King Bed, River View
Superior Room 1 King Bed, River View
Superior Room 1 King Bed, River View
Superior Room 1 King Bed, River View
Superior Room 1 King Bed, River View
Superior Room 1 King Bed, River View

Superior Room 1 King Bed, River View

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Wifi (Surcharge)

Wifi (Surcharge)

Free bottled water

Free bottled water

Deluxe Suite
Deluxe Suite
Deluxe Suite
Deluxe Suite
Deluxe Suite
Deluxe Suite
Deluxe Suite

Deluxe Suite

room-size-icon

56 Square Meter

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Wifi (Surcharge)

Wifi (Surcharge)

Free bottled water

Free bottled water

Superior Suite
Superior Suite
Superior Suite
Superior Suite
Superior Suite
Superior Suite
Superior Suite

Superior Suite

room-size-icon

60 Square Meter

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Wifi (Surcharge)

Wifi (Surcharge)

Free bottled water

Free bottled water

Superior Room 2 Twin Beds, River View
Superior Room 2 Twin Beds, River View
Superior Room 2 Twin Beds, River View
Superior Room 2 Twin Beds, River View
Superior Room 2 Twin Beds, River View
Superior Room 2 Twin Beds, River View

Superior Room 2 Twin Beds, River View

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Wifi (Surcharge)

Wifi (Surcharge)

Free bottled water

Free bottled water

Hotel Details

generate-AIAI Summary

About Felicity Hotel Shenzhen

Felicity Hotel Shenzhen is a distinguished 5-star hotel offering an exceptional stay in the vibrant Luohu district of Shenzhen, Guangdong, China. This luxurious accommodation provides a sophisticated atmosphere, perfect for both business and leisure travelers seeking comfort and convenience in the heart of the city.


Services & Amenities at Felicity Hotel Shenzhen

Felicity Hotel Shenzhen ensures a comfortable stay with a comprehensive range of services and amenities. Guests can enjoy free Wi-Fi, internet, and Wi-Fi in common areas, along with a refreshing swimming pool and outdoor pool. Relaxation awaits at the spa with massage service, while the fitness gym caters to active guests. Families will appreciate the kids club. Additional conveniences include daily housekeeping, ironing service, ticket service, tour service, breakfast in room, and cashless payment. The multilingual staff speaks English, Chinese (Cantonese), and Chinese (Mandarin).


Location & Getting to Felicity Hotel Shenzhen

Felicity Hotel Shenzhen is strategically situated at 1085 Heping Road in the bustling Luohu district of Shenzhen, Guangdong, China. Its central location offers convenient access to various parts of the city, making it an ideal base for exploring Shenzhen. Travelers can easily reach the hotel via major roads in the area.


Facilities Details

Pool and Spa

Fitness Center

Massage

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Breakfast in the Room

Asian breakfast

Buffet-Style Restaurant

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Invoice provided

Smoke-free property

Family/child friendly

Nightclub/DJ

Karaoke

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Spanish Spoken

Korean Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Swimming pool

Swimming pool [outdoor]

Tours

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Heating

Family Rooms

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About Felicity Hotel Shenzhen

generate-AIAI Summary

1. Does Felicity Hotel Shenzhen offer Wi-Fi access?

Yes, Felicity Hotel Shenzhen provides free Wi-Fi throughout the property and Wi-Fi in common areas for guests.

2. Does Felicity Hotel Shenzhen have a swimming pool?

Yes, Felicity Hotel Shenzhen features both a swimming pool and an outdoor pool for guests to enjoy.

3. Are there fitness facilities available at Felicity Hotel Shenzhen?

Yes, Felicity Hotel Shenzhen is equipped with a fitness gym for guests who wish to maintain their workout routine.

4. Does Felicity Hotel Shenzhen offer spa services?

Yes, guests at Felicity Hotel Shenzhen can indulge in spa services and massage treatments.

5. What languages do the staff at Felicity Hotel Shenzhen speak?

The staff at Felicity Hotel Shenzhen are proficient in English, Chinese (Cantonese), and Chinese (Mandarin).

6. Is there a kids club at Felicity Hotel Shenzhen?

Yes, Felicity Hotel Shenzhen offers a kids club/children's club, providing entertainment for younger guests.

7. Are laundry and cleaning services available at Felicity Hotel Shenzhen?

Yes, Felicity Hotel Shenzhen provides daily housekeeping and ironing service for guest convenience.

8. Can I have breakfast in my room at Felicity Hotel Shenzhen?

Yes, Felicity Hotel Shenzhen offers breakfast in room service for guests.

9. Does Felicity Hotel Shenzhen offer assistance with tours or tickets?

Yes, Felicity Hotel Shenzhen provides both ticket service and tour service to assist guests with their travel plans.

10. What payment options are available at Felicity Hotel Shenzhen?

Felicity Hotel Shenzhen supports cashless payment options for guest transactions.