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Reviews from Guests

4.0/5

tripadvisor

2,862

Reviews

from real guests

Passenger59582063949

5

/

5

Had a great stay at the hotel. . The check-in process was highly efficient, and the front desk staff made me feel incredibly welcome. The room itself was beautifully appointed—the bed was exceptionally comfortable, and the bathroom was spacious and luxurious. The food and beverage offerings here are top-notch, and the housekeeping team kept everything spotless throughout my stay. I will definitely be returning!

vanthuyn2026

5

/

5

I had a good experience here for my business trip. The hotel service was beyond my expectation with the multi-selection food breakfast, room clean and room service, all good. I will back here next time.

johnthanf2026

5

/

5

The concierge is very warm, will help me to deliver the express, now many hotels need to pick up their own, give them a liking!

Facilities Details

Breakfast service

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Parking spaces for cars self-parking facility

Body scrub

Body wrap

Computer station

Foot bath

Massage

Laundry

Honeymoon Suite

Khmer Spoken

Pool with view

Japanese Spoken

Swimming pool [outdoor]

Tours

Yoga room

Anti-viral cleaning products

Breakfast in the Room

Cashless payment service

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Dutch Spoken

Shoeshine

Restaurant

Room Service

Air conditioning in public area

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Heating in public area

Invoice provided

Ironing Service

Lockers

Smoke-free property

Terrace

Hungarian Spoken

Latvian Spoken

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Norwegian Spoken

Nearby Location

The Mixc

The Mixc

513 m

Shenzhen Stadium

Shenzhen Stadium

2.60 km

Shenzhen Railway Station

Shenzhen Railway Station

864 m

Luohu Commercial City

Luohu Commercial City

1.72 km

Shenzhen Mosque

Shenzhen Mosque

4.81 km

10 Available Room Types

1 King Bed View
1 King Bed View
1 King Bed View

1 King Bed View

room-size-icon

46 Square Meter

Additional toilet

Additional toilet

Bathroom phone

Bathroom phone

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

DVD/CD player

DVD/CD player

On-demand movies

On-demand movies

Radio

Radio

Cable Channels

Cable Channels

Streaming service like Netflix

Streaming service like Netflix

Telephone

Telephone

Adapter

Adapter

Air Conditioning

Air Conditioning

Daily newspaper

Daily newspaper

Hypoallergenic

Hypoallergenic

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Minibar

Minibar

Desk

Desk

Laptop workspace

Laptop workspace

Sitting Area

Sitting Area

Sofa

Sofa

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Safe

Safe

1 King Bed Club Access
1 King Bed Club Access
1 King Bed Club Access

1 King Bed Club Access

room-size-icon

46 Square Meter

Apartment - 2 Bedroom
Apartment - 2 Bedroom
Apartment - 2 Bedroom

Apartment - 2 Bedroom

room-size-icon

130 Square Meter

1 King Bed Deluxe
1 King Bed Deluxe
1 King Bed Deluxe

1 King Bed Deluxe

room-size-icon

60 Square Meter

Club King Room
Club King Room
Club King Room

Club King Room

room-size-icon

46 Square Meter

Hotel Details

generate-AIAI Summary

About Grand Hyatt Shenzhen

Grand Hyatt Shenzhen is a luxurious 5-star hotel offering an elegant and sophisticated atmosphere in the vibrant city of Shenzhen, China. Located in the bustling Luohu district, this upscale accommodation provides guests with a memorable stay, combining modern comforts with exceptional service. It serves as an ideal retreat for both business and leisure travelers seeking premium hospitality in Shenzhen.


Services & Amenities at Grand Hyatt Shenzhen

Grand Hyatt Shenzhen boasts an array of premium facilities to enhance any stay. Guests can enjoy complimentary Wi-Fi and internet access, along with self-parking facilities. For relaxation, the hotel offers a spa, sauna, hot tub/jacuzzi, foot bath, body scrub, body wrap services, massage services, an outdoor swimming pool, and a swimming pool with a view. Fitness enthusiasts will appreciate the fitness center/gym and yoga room. Additional conveniences include a computer corner, laundry service, tour services, and honeymoon suites. The staff is multilingual, speaking English, Mandarin Chinese, Khmer, and Japanese.


About the Grand Hyatt Shenzhen Hotel Brand

Grand Hyatt Shenzhen is part of the esteemed Grand Hyatt brand, a luxury segment of Hyatt Hotels Corporation. Grand Hyatt hotels are renowned globally for their dramatic and impressive architecture, dynamic dining experiences, and advanced meeting facilities, offering a grand sense of scale and sophistication in major gateway cities and resort destinations worldwide. The brand focuses on delivering elevated design and innovative hospitality to create memorable experiences for its guests.


Location & Getting to Grand Hyatt Shenzhen

Grand Hyatt Shenzhen is conveniently situated at 1881 Baoan South Road in the Luohu district of Shenzhen, China. This central location places guests in a dynamic urban environment. The hotel is accessible via major roads in the city, making it easy to reach by private transportation. Travelers can arrive by car using the well-connected road network within Shenzhen.


Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Sauna

Spa

Food & Drink

Breakfast in the Room

Bar

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Invoice provided

Smoke-free property

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Terrace

Game Room

Library

Cleaning Services

Laundry

Anti-viral cleaning products

Cashless payment service

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Daily Housekeeping

Dry Cleaning

Ironing Service

Languages Spoken

English Spoken

Chinese [Mandarin]

Khmer Spoken

Japanese Spoken

Korean Spoken

Dutch Spoken

Hebrew Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Miscellaneous

Parking spaces for cars self-parking facility

Body scrub

Body wrap

Computer station

Foot bath

Honeymoon Suite

Pool with view

Swimming pool [outdoor]

Tours

Yoga room

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Frequently Asked Questions About Grand Hyatt Shenzhen

generate-AIAI Summary

1. Does Grand Hyatt Shenzhen offer complimentary Wi-Fi?

Yes, Grand Hyatt Shenzhen provides free Wi-Fi for its guests.

2. Is parking available at Grand Hyatt Shenzhen?

Yes, self-parking is available at Grand Hyatt Shenzhen.

3. Does Grand Hyatt Shenzhen have a swimming pool?

Yes, Grand Hyatt Shenzhen features an outdoor swimming pool and a swimming pool with a view.

4. Are there spa services at Grand Hyatt Shenzhen?

Yes, Grand Hyatt Shenzhen offers a spa, sauna, and various body treatments including massage, body scrub, and body wrap services.

5. Is there a fitness center at Grand Hyatt Shenzhen?

Yes, Grand Hyatt Shenzhen has a fitness center/gym and a yoga room available for guests.

6. Does Grand Hyatt Shenzhen offer laundry services?

Yes, laundry service is available at Grand Hyatt Shenzhen.

7. What languages do the staff speak at Grand Hyatt Shenzhen?

The staff at Grand Hyatt Shenzhen speak English, Mandarin Chinese, Khmer, and Japanese.

8. Does Grand Hyatt Shenzhen have a hot tub or jacuzzi?

Yes, an outdoor hot tub/jacuzzi is available at Grand Hyatt Shenzhen.

9. Can guests book tours at Grand Hyatt Shenzhen?

Yes, tour services are available at Grand Hyatt Shenzhen.